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- Tasks: Support the store manager in leading a dynamic team and delivering exceptional customer service.
- Company: Join Lakeland, a vibrant retail family with a passion for quality products.
- Benefits: Enjoy competitive pay, 29 days holiday, pension plan, and generous product discounts.
- Why this job: Be part of a supportive team that values your growth and development.
- Qualifications: Experience in retail management, strong communication skills, and a passion for customer service.
- Other info: A fun work environment where colleagues socialise and thrive together.
The predicted salary is between 26000 - 26000 £ per year.
About the Role
Permanent - 37 hours
£13.57 per hour (circa 26,000 pa)
As an assistant store manager in our retail stores you will support the store manager in leading and managing an engaged team of colleagues. You will coach, develop and inspire the store team to deliver extraordinary customer service and realise their full potential. You will work with the store manager to drive standards, build capability and accountability and create a great place to work. You will lead by example and exhibit the Lakeland essence, values and behaviours. You will be passionate about our products and delivering best in class customer service.
About You
- Previous experience in an assistant manager role, or similar, and to be able to deputise for the store manager in their absence.
- Strong selling and customer service skills.
- Great communication and interpersonal skills.
- An understanding of KPI’s and an ability to drive performance.
- Experience in recruitment and performance reviews.
- Experience in managing workflow schedules.
- An ability to manage, organise and motivate your colleagues on a day to day basis.
- An ability to train others and engage them in all aspects of being part of a busy store team.
- An ability to encourage and coach your colleagues to achieve their own potential.
- Existing knowledge of Lakeland and our products.
- A positive attitude to change and development.
- Intermediate IT skills (e.g., Word and Excel).
Benefits
There are many benefits to being part of the Lakeland team. Other than being part of a huge and happy working family, our colleagues are rewarded with a competitive salary, a group personal pension plan. There are 29 days’ paid holiday (including bank holidays) and generous discounts on our products. We offer a great retail environment, and the chance to be part of a team who like to work and socialise together.
Assistant Store Manager in Chichester employer: Lakeland
Contact Detail:
Lakeland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Chichester
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Lakeland's products and values. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Use examples from your past experience to demonstrate how you’ve led teams and driven performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lakeland family.
We think you need these skills to ace Assistant Store Manager in Chichester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how passionate you are about our products and the experience you can create for customers.
Tailor Your Experience: Make sure to highlight your previous experience in assistant management or similar roles. We’re looking for specific examples of how you've led teams, driven performance, and delivered exceptional customer service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us understand your skills and experiences without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lakeland
✨Know Your Products
Before the interview, make sure you familiarise yourself with Lakeland's products. Being able to discuss specific items and how they enhance customer experience will show your passion and knowledge, which is key for an Assistant Store Manager.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you coached or motivated colleagues to achieve their goals. This will highlight your ability to inspire and manage a team effectively.
✨Understand KPIs
Brush up on your understanding of Key Performance Indicators (KPIs) relevant to retail. Be ready to discuss how you’ve used KPIs to drive performance in previous roles, as this will show your capability to meet and exceed store targets.
✨Engage in Role-Play
Practice common interview scenarios, such as handling a difficult customer or conducting a performance review. This will help you feel more confident and prepared to demonstrate your customer service skills and managerial approach during the interview.