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For Companies At a Glance
- Tasks: Support the store manager in leading a passionate team and delivering exceptional customer service.
- Company: Join Lakeland, a beloved brand with a rich history and strong values.
- Benefits: Enjoy a competitive salary, generous discounts, and 29 days paid holiday.
- Other info: Great opportunities for personal growth in a vibrant retail environment.
- Why this job: Be part of a fun, supportive team and help others reach their potential.
- Qualifications: Previous experience in retail management and strong communication skills required.
The predicted salary is between 27000 - 27000 £ per year.
Permanent - 37 hours £14.13 per hour (circa £27,000pa)
As an assistant store manager in our retail stores you will support the store manager in leading and managing an engaged team of colleagues. You will coach, develop and inspire the store team to deliver extraordinary customer service and realise their full potential. You will work with the store manager to drive standards, build capability and accountability and create a great place to work. You will lead by example and exhibit the Lakeland essence, values and behaviours. You will be passionate about our products and delivering best in class customer service.
About You
- Previous experience in an assistant manager's role, or similar, and to be able to deputise for the store manager in their absence.
- Strong selling and customer service skills.
- Great communication and interpersonal skills.
- An understanding of KPIs and an ability to drive performance.
- Experience in recruitment and performance reviews.
- Experience in managing workflow schedules.
- An ability to manage, organise and motivate your colleagues on a day to day basis.
- An ability to train others and engage them in all aspects of being part of a busy store team.
- An ability to encourage and coach your colleagues to achieve their own potential.
- Existing knowledge of Lakeland and our products.
- A positive attitude to change and development.
- Intermediate IT skills (e.g. Word and Excel).
About Lakeland
Founded in the early 60s, with the same strong values of quality and customer care now as when we first started. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Exeter, with more in the pipeline.
Benefits
There are many benefits to being part of the Lakeland team. Other than being part of a huge and happy working family, our colleagues are rewarded with a competitive salary, a group personal pension plan. There are 29 days paid holiday (including bank holidays) and generous discounts on our products. We offer a great retail environment, and the chance to be part of a team who like to work and socialise together.
Assistant Store Manager TLNT1_NI in Belfast employer: Lakeland
Contact Detail:
Lakeland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager TLNT1_NI in Belfast
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Lakeland's products and values. This will not only help you in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for role-play scenarios! As an assistant store manager, you'll need to demonstrate your leadership skills. Practise how you'd handle customer service situations or motivate your team during mock interviews.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Assistant Store Manager TLNT1_NI in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Lakeland and our products shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch customer service and being part of our team.
Tailor Your Experience: Make sure to highlight your previous experience in retail or as an assistant manager. We’re keen to see how your skills align with the role, so don’t be shy about showcasing your achievements and how they relate to what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications and fit for the role quickly.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lakeland
✨Know Your Products
Before the interview, make sure you have a solid understanding of Lakeland's products. Familiarise yourself with their bestsellers and unique offerings. This will not only show your passion for the brand but also help you answer questions about how you can promote these products effectively.
✨Showcase Your Leadership Skills
As an assistant store manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your previous experience where you've successfully coached or developed team members. Highlight how you can inspire others to deliver exceptional customer service.
✨Understand KPIs and Performance Metrics
Brush up on key performance indicators relevant to retail management. Be ready to discuss how you've used KPIs in the past to drive performance and improve sales. This shows that you understand the business side of retail and can contribute to the store's success.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the role. This not only shows your interest in the position but also helps you assess if it's the right fit for you.