At a Glance
- Tasks: Join our team as a Front of House Assistant, serving customers and creating memorable experiences.
- Company: Lakeland is a renowned business in the Lake District, known for its exceptional products and friendly atmosphere.
- Benefits: Enjoy flexible hours, 28 days holiday, staff discounts, and a supportive work environment.
- Other info: Convenient location with free parking and close to public transport.
- Why this job: Be part of a fun, enthusiastic team that values customer happiness and innovation.
- Qualifications: No specific experience required; just bring your enthusiasm and a positive attitude!
Job Overview
Fixed Term for 6 months
10 hours per week (weekends)
Are you looking for a hospitality role with flexibility and convenient hours which don't impact your evenings?
The Café at Lakeland, based in Windermere, is looking to recruit front of house colleagues to join our friendly team at an exciting time for the café, which is now part of the wider Lakeland business.
Responsibilities
As a front of house colleague you have an important role in delighting our customers; taking orders and serving our exceptional food whilst giving a friendly and memorable service.
Qualifications
Experience in a similar role would be great, but more importantly we are looking for someone with loads of enthusiasm, a fun personality and a desire to see customers happy.
Benefits
There are many benefits to being part of the Lakeland team. Other than being part of a huge and happy working family, our colleagues are rewarded with a competitive salary and a group personal pension plan.
There are 29 days’ paid holiday (including bank holidays) and generous discounts on our products. We offer a great retail environment, and the chance to be part of a team who like to work and socialise together.
Front of House Assistant in Windermere employer: Lakeland Limited
Lakeland Limited is an exceptional employer, offering a dynamic work environment in the picturesque town of Kendal. With a strong commitment to employee development and a culture that prioritises health and safety, we provide our team with ample opportunities for growth and advancement. Join us to be part of a collaborative team that values innovation and excellence in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in Windermere
✨Tip Number 1
Familiarise yourself with Lakeland's products and values. Understanding what makes their offerings unique will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your personality! Since they are looking for someone with a fun and friendly demeanour, be sure to let your personality shine through in conversations with staff or during any informal meet-ups before the interview.
✨Tip Number 3
Visit the café before applying. This will give you a feel for the atmosphere and allow you to engage with current staff, which can provide valuable insights and help you make a positive impression.
✨Tip Number 4
Prepare to discuss your customer service experiences. Even if you haven't worked in hospitality before, think of examples from other roles where you've delighted customers or handled challenging situations effectively.
We think you need these skills to ace Front of House Assistant in Windermere
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Lakeland is looking for in a Front of House Assistant. Highlight the key responsibilities and required skills, such as customer service and enthusiasm.
Tailor Your CV:Make sure your CV reflects your relevant experience and skills. If you have previous hospitality experience, emphasise it. If not, focus on transferable skills like communication and teamwork.
Craft a Personal Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Lakeland and how you can contribute to their mission of delighting customers.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lakeland Limited
✨Show Your Enthusiasm
As a front of house assistant, your energy and enthusiasm are key. Make sure to express your excitement about the role and the company during the interview. Share examples of how you've brought positivity to previous roles.
✨Demonstrate Customer Service Skills
Prepare to discuss your experience in customer service, even if it's not directly related to hospitality. Think of specific instances where you went above and beyond to ensure a customer's satisfaction, as this will resonate well with the interviewers.
✨Research the Company
Familiarise yourself with Lakeland's values and products. Understanding their mission to bring excitement and innovation to customers' lives will help you align your answers with what they are looking for in a candidate.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about team dynamics, training opportunities, or how they celebrate successes within the team.
