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For Companies At a Glance
- Tasks: Support the store manager in leading a passionate team and delivering exceptional customer service.
- Company: Join a vibrant retail brand known for innovation and fun.
- Benefits: Enjoy a 20% discount, pension scheme, and a stylish company uniform.
- Why this job: Be part of a dynamic team that values your growth and creativity.
- Qualifications: Previous experience in a similar role and strong communication skills required.
- Other info: Great opportunity to inspire others and make a real impact in-store.
The predicted salary is between 24000 - 28000 £ per year.
Permanent - 37 hours £13.57 per hour (circa 26,000pa)
As an assistant store manager in our retail stores you will support the store manager in leading and managing an engaged team of colleagues. You will coach, develop and inspire the store team to deliver extraordinary customer service and realise their full potential. You will work with the store manager to drive standards, build capability and accountability and create a great place to work. You will lead by example and exhibit the Lakeland essence, values and behaviours. You will be passionate about our products and delivering best in class customer service.
Requirements
- Previous experience in an assistant manager's role, or similar, and to be able to deputise for the store manager in their absence.
- Strong selling and customer service skills.
- Great communication and interpersonal skills.
- An understanding of KPI’s and an ability to drive performance.
- Experience in recruitment and performance reviews.
- Experience in managing workflow schedules.
- An ability to manage, organise and motivate your colleagues on a day to day basis.
- An ability to train others and engage them in all aspects of being part of a busy store team.
- An ability to encourage and coach your colleagues to achieve their own potential.
- Existing knowledge of Lakeland and our products.
- A positive attitude to change and development.
- Intermediate IT skills (e.g. Word and Excel).
We want to be celebrated for bringing excitement, innovation and fun to people’s homes and lives. We do this through our extraordinary products sold with devotion and flair.
Benefits
- 20% Company Discount
- Pensions Scheme opportunities
- Company Uniform
Assistant Store Manager in Chelmsford employer: Lakeland Limited
Contact Detail:
Lakeland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Chelmsford
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Lakeland's products and values. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Use examples from your past experience to demonstrate how you’ve led teams and driven performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lakeland family.
We think you need these skills to ace Assistant Store Manager in Chelmsford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for our products and customer service shine through. We want to see how you embody the Lakeland essence and values in your previous roles.
Tailor Your Experience: Make sure to highlight your relevant experience as an assistant manager or in similar roles. We’re looking for specific examples of how you've led teams, driven performance, and delivered exceptional customer service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lakeland Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with Lakeland’s products and values. This will not only show your passion but also help you connect your experience to their mission of delivering extraordinary customer service.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've coached and developed a team in the past. Highlight your ability to motivate colleagues and drive performance, as this is crucial for the assistant store manager role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing workflow schedules or dealing with customer complaints. Think through your responses ahead of time to demonstrate your problem-solving skills and ability to lead by example.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics or how success is measured in the store. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
