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- Tasks: Support the store manager in leading a passionate team and delivering exceptional customer service.
- Company: Join Lakeland, a beloved brand with a rich history and strong values.
- Benefits: Enjoy a competitive salary, generous discounts, and 29 days' paid holiday.
- Why this job: Be part of a fun, supportive team and make a real impact in retail.
- Qualifications: Previous experience in a similar role and strong communication skills are essential.
- Other info: Great opportunities for personal growth and a vibrant work culture await you.
The predicted salary is between 20800 - 31200 £ per year.
As an assistant store manager in our retail stores, you will support the store manager in leading and managing an engaged team of colleagues. You will coach, develop and inspire the store team to deliver extraordinary customer service and realise their full potential. You will work with the store manager to drive standards, build capability and accountability, and create a great place to work. You will lead by example and exhibit the Lakeland essence, values and behaviours. You will be passionate about our products and delivering best in class customer service.
You will need:
- Previous experience in an assistant manager's role, or similar, and to be able to deputise for the store manager in their absence.
- Strong selling and customer service skills.
- Great communication and interpersonal skills.
- An understanding of KPIs and an ability to drive performance.
- Experience in recruitment and performance reviews.
- Experience in managing workflow schedules.
- An ability to manage, organise and motivate your colleagues on a day-to-day basis.
- An ability to train others and engage them in all aspects of being part of a busy store team.
- An ability to encourage and coach your colleagues to achieve their own potential.
- Existing knowledge of Lakeland and our products.
- A positive attitude to change and development.
- Intermediate IT skills (e.g. Word and Excel).
There are many benefits to being part of the Lakeland team. Other than being part of a huge and happy working family, our colleagues are rewarded with a competitive salary, a group personal pension plan, 29 days' paid holiday (including bank holidays), and generous discounts on our products. We offer a great retail environment, and the chance to be part of a team who like to work and socialise together.
Assistant Store Manager employer: Lakeland Limited
Contact Detail:
Lakeland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Lakeland's products and values. This will not only help you in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when applying through our website.
✨Tip Number 3
Prepare for role-play scenarios! As an Assistant Store Manager, you'll need to demonstrate your leadership skills. Practise how you'd handle customer service situations or motivate your team during mock interviews.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Lakeland and our products shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch customer service and being part of our team.
Tailor Your Experience: Make sure to highlight your previous experience in assistant management or similar roles. We’re keen to see how your skills in coaching, motivating, and managing a team can contribute to our store's success, so be specific about your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, and don’t forget to mention your understanding of KPIs and how you’ve driven performance in past roles. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to join our amazing team!
How to prepare for a job interview at Lakeland Limited
✨Know Your Products
Before the interview, make sure you have a solid understanding of Lakeland's products. Familiarise yourself with their bestsellers and unique offerings. This will not only show your passion for the brand but also help you answer questions about how you can promote these products effectively.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your previous experience where you've successfully coached or developed team members. Highlight how you’ve driven performance and created a positive work environment.
✨Understand KPIs and Performance Metrics
Brush up on key performance indicators relevant to retail management. Be ready to discuss how you’ve used KPIs in past roles to improve sales or customer service. This shows that you’re results-driven and understand the importance of accountability in a retail setting.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at Lakeland and what they love about working there. This not only shows your interest in the company culture but also helps you gauge if it’s the right fit for you.