Lakeland Arts
Job Title: Visitor Experience Duty Manager
Salary: £26,653 per annum FTE
Hours: 15 hours, 2 days per week predominately Friday and Saturday with flexibility to cover holiday and occasional evenings
Location: Lakeland Arts (Windermere Jetty Museum, Abbot Hall and Blackwell, Lakeland Museum– currently closed. With Windermere Jetty Museum as a home site)
Reports to: Visitor Experience Manager
Term: Parttime, permanent
Purpose
This role is responsible for overseeing the daily operations of Lakeland Arts venues as a key member of the Visitor Experience team. Responsibilities include ensuring the safe and successful running of our unique cultural venues and leading visitor experience teams to maintain high standards throughout – from a warm welcome to a fond farewell, and everything in between.
Acting independently as the on-site Duty Manager, the role oversees all front-of-house operations and is integral to maintaining a safe and well-presented working environment. This includes upholding the highest standards of customer service and presentation, as well as supporting teams with health, safety, security, and maintenance-related matters. This role will be based predominately at Windermere Jetty Museum with potential to eventually cover other sites for rota flexibility.
You can see a more detailed breakdown of the key responsibilities for this role in the below job description.
Closing date: midnight, 22 September 2026
Interview Date: 28 September 2026
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Visitor Experience Duty Manager employer: Lakeland Arts
Lakeland Arts is an exceptional employer that prioritises a vibrant work culture and the professional growth of its employees. With a focus on delivering outstanding visitor experiences at stunning venues like Windermere Jetty Museum and Abbot Hall, team members benefit from a supportive environment that encourages creativity and collaboration, along with opportunities for career advancement in the arts sector.
