At a Glance
- Tasks: Administer and optimise Sales & Marketing Cloud platforms while supporting innovative marketing campaigns.
- Company: Join Lakefield Veterinary Group, a supportive and inclusive workplace dedicated to exceptional care.
- Benefits: Enjoy flexible work, health insurance, 401(k) matching, and even bring your dog to work!
- Other info: Collaborate across teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your skills in tech and marketing.
- Qualifications: 3+ years in Sales/Marketing Cloud administration and strong technical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Work Location: Hybrid Model / Kent, WA Office (3 days a week - Relocation required)
The Sales & Marketing Cloud Administrator is responsible for the administration, configuration, optimization, and ongoing support of the company’s Sales and Marketing Cloud platforms. This role ensures that marketing, sales, and customer communication tools are reliable, scalable, compliant, and aligned with business goals such as lead generation, conversion, retention, and customer experience.
Reporting to the VP of Marketing and Senior Marketing Manager (with close partnership across Mergers and Acquisitions, Recruiting, Operations, IT, and Analytics), this role serves as the system owner for campaign execution, automation workflows, data integrity, user access, and performance reporting across Sales and Marketing Cloud environments. The ideal candidate is technically strong, process-driven, and comfortable translating business needs into system solutions while maintaining best practices for data governance, automation, and reporting.
Key Responsibilities- Sales & Marketing Cloud Administration
- Serve as the primary administrator for Sales and Marketing Cloud platforms
- Configure and maintain system settings, permissions, user roles, and security controls
- Manage user onboarding, training, and ongoing support
- Ensure system stability, performance, and scalability
- Oversee System Implementation partnership including ongoing post-implementation support
- Support the design, build, and deployment of marketing campaigns including:
- Email campaigns and journeys
- Lead nurturing and lifecycle automation
- Transactional and operational communications
- Maintain data quality, structure, and hygiene across Sales and Marketing Cloud environments
- Manage data imports, synchronization, and integrations with internal systems and third-party tools
- Ensure accurate mapping between Sales Cloud, Marketing Cloud, and other connected platforms
- Develop and maintain data governance standards, documentation, and best practices
- Build and maintain dashboards and reports to support:
- Campaign performance and engagement metrics
- Lead and pipeline visibility
- Conversion and attribution insights
- Ensure compliance with email regulations and data privacy requirements (e.g., CAN-SPAM, GDPR where applicable)
- Manage consent, preference centers, suppression lists, and unsubscribe processes
- Stay current on platform updates, releases, and best practices
- Proactively recommend enhancements and process improvements
- Act as a key liaison between Marketing, Sales, Operations, IT, and external vendors
- Support troubleshooting, issue resolution, and root-cause analysis
- Assist with vendor coordination and system upgrades or enhancements
- Document processes, configurations, and workflows to support continuity and scalability
- Bachelor’s Degree in Marketing, Information Systems, Business, or related field, or equivalent experience
- 3+ years of experience administering Sales and/or Marketing Cloud platforms
- Hands-on experience with campaign automation, data extensions, workflows, and reporting
- Strong understanding of CRM concepts, lead management, and marketing automation
- Experience supporting cross-functional stakeholders with varying technical expertise
- Salesforce Sales Cloud and Marketing Cloud experience
- Experience with Journey Builder, Email Studio, Automation Studio, or comparable tools
- Experience supporting multi-location or high-volume campaign environments
- Familiarity with APIs, integrations, and data synchronization concepts
- Salesforce Administrator or Marketing Cloud certifications
- Strong technical aptitude with the ability to translate business requirements into system solutions
- Highly organized and detail-oriented with strong documentation habits
- Analytical mindset with comfort working with large datasets and performance metrics
- Excellent communication skills across technical and non-technical audiences
- Proactive problem-solver with strong troubleshooting abilities
- Ability to manage multiple priorities in a fast-paced environment
- Ownership mentality with a focus on system reliability, scalability, and continuous improvement
- 401(k) + matching
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account or Health savings account
- Life insurance
- Paid time off
- Employee Assistance Program (EAP)
- Employee veterinary care discount
- Flexible Hybrid work schedule
- Professional development assistance
- Retirement plan
- Bring your dog to work (must be up-to-date on vaccinations and on leash)
- Veterinary medical benefits for pets at hospitals in the Lakefield family.
- Office Monthly/Quarterly Lunch and Happy Hour events
- 40 hr work week
- Monday to Friday
ABOUT LAKEFIELD VETERINARY GROUP We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive. As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our ValuesOur culture is built on five core values that guide how we work and serve: Respect, Learning, Do the Right Thing, Wow Service, Fun. If these resonate with you, you’ll fit right in.
Equal Employment Opportunity Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Sales & Marketing Cloud Administrator in Kent employer: Lakefield Veterinary Group
Contact Detail:
Lakefield Veterinary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Marketing Cloud Administrator in Kent
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate, but someone who truly gets their vibe and values.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces!
We think you need these skills to ace Sales & Marketing Cloud Administrator in Kent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Sales and Marketing Cloud platforms. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Technical Skills: Since this role requires a strong technical aptitude, don’t shy away from detailing your hands-on experience with campaign automation, data management, and reporting tools. Let us know how you've tackled similar challenges in the past!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. Bullet points can be your best friend here!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Lakefield Veterinary Group
✨Know Your Platforms
Make sure you’re well-versed in the Sales and Marketing Cloud platforms mentioned in the job description. Familiarise yourself with their features, functionalities, and best practices. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in past roles. Be ready to share specific examples of how you’ve built dashboards or reports that improved campaign performance. This will demonstrate your analytical mindset and ability to translate data into actionable insights.
✨Emphasise Cross-Functional Collaboration
Since this role involves working closely with various teams, think of examples where you successfully collaborated with different departments. Highlight your communication skills and how you’ve navigated varying levels of technical expertise among stakeholders.
✨Prepare for Compliance Questions
Brush up on email regulations and data privacy requirements like CAN-SPAM and GDPR. Be prepared to discuss how you’ve ensured compliance in previous roles, as this is crucial for the position. Showing your knowledge here will set you apart as a candidate who understands the importance of governance.