Resort Overnight Security in Manchester

About Us

The Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England’s most scenic destinations. Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18‑hole golf course, full‑service spa, multiple dining outlets, and extensive meeting and wedding space. As a four‑season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year‑round, providing team members with a dynamic, well‑rounded hospitality experience.

Job Summary

• Be cordial with and greet guests as interaction occurs. Direct guests to proper areas and assist with hospitality.
• Carry out the safety policies and procedures of the property while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
• Promote and preserve the peace on premises to assure a comfortable and non‑threatening environment for guests and employees.
• Assist Rooms Department with noise complaints, wellness checks, key security concerns, and other causes for concern.
• Lead any and all video camera review and compliance in retention.
• Aid, or seek aid for individuals who are in danger of physical harm or in need of medical attention. Be thoroughly trained in basic first aid response.
• Assure the security of guest and employee information both in written reports and in general business operations.
• Complete all Daily Activity and Incident Reports.
• Help ensure compliance with Liquor Laws. Assist Food and Beverage team with de‑escalation and management of intoxicated guests when needed.
• Assist in developing and presenting security related programs.
• Review and edit written records produced by Security Officers. Communicate shift details to Manager and Front Office daily.
• Coordinate with local fire and police departments as needed.
• Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues. Respond as lead contact in emergency situations.
• Maintain safe, clean, and organized work spaces. Use safe work practices daily. Report any unsafe areas to Director of Rooms immediately.
• Work effectively with other personnel in a positive, professional manner. Work with professionalism and high standards of guest services and quality of work.
• Assist Rooms Director and General Manager with additional assigned tasks and projects.

Benefits

• Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full‑time status employees.
• EOS Family Matters Program of 3+ months fully paid parental leave for new parents.
• Retirement savings option of 401(k) with employer match of up to 4% for all employees.
• Complementary $25K in Life insurance and $1,000/mo. in long‑term disability coverage for full‑time employees.
• Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options.
• Company‑funded Employee Assistance Program for life challenges and mental health resources.
• Additional Health & Wellness benefits including prescription and gym membership discounts.
• Competitive wages with ongoing market analysis.
• Annual performance evaluations with eligible compensation adjustments.
• EOS Employee/Immediate Family Lodging Rates as low as $59 per night.
• EOS Friends and Family Lodging Discounts.
• EOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travel.
• Discounted lodging rates from New England Inn & Resort Association partners.
• Pathways for growth and professional development including structured training and EOS Educational Reimbursement Program.
• Internal referral bonus programs up to $500 per referral.
• Incentive opportunities for both hourly and managerial roles.
• Supportive, open workplace culture with flexible and understanding work‑life equality.

Compensation

This is an hourly position with the opportunity for part‑time hours (2 overnights per week) and a potential wage range of $18.50 – $19.50 per hour. Final compensation package offer is subject to change based on a variety of complex factors unique to each candidate including experience, education, skill set, and applicable certifications.

Key Skills & Experience Required

• Prior security or related experience required.
• CPR/First Aid certification preferred.
• Bilingual in Spanish a plus.
• Experience in a hotel or resort setting a plus.
• Presents situational awareness and attention to detail.
• Previous experience in key control and video surveillance.
• Available and willing to work flexible hours based on business needs including weekdays and weekends.
• Expresses sincere enthusiasm for the role and passion for securing the premises.
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi‑task, and stay focused while maintaining hospitality.

Essential Functions Of The Job

• Ability to remain standing for up to 8 hours (100% of shift).
• Ability to regularly move and lift up to 50 lbs.
• Ability to walk the property and grounds frequently.
• Ability to visibly survey property areas clearly.
• Ability to move up and down stairs frequently.
• Ability to bend and reach frequently and repetitively during a shift.
• Ability to move quickly based on guest needs.
• Ability to communicate and exchange accurate information effectively.
• Ability to read, write, speak, and understand English.
• Ability to complete a satisfactory background check.