Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our clinics, welcoming patients and managing bookings.
- Company: Join Lake Imaging, the largest radiology provider in central and western Victoria.
- Benefits: Enjoy competitive salary, fitness passport, and employee discounts.
- Why this job: Make a real difference in patient care while growing your career.
- Qualifications: Previous medical receptionist experience is a plus, but not essential!
- Other info: Supportive team environment with opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, and Warrnambool.
About The Role
Working as part of a team and being the face of our organisation, we are seeking a Medical Receptionist to work at our clinics in West Metro region. As the face of our organisation you will deliver on the highest standards of services to our patients, referrers and community. Reporting to the site Administration Supervisor your responsibilities will include:
- Representing Lake Imaging as the first impression of the practice as you meet and greet patients at the front desk.
- Answering the telephone and responding to patient enquiries in an efficient and sensitive manner.
- Making patient bookings while maximising appointment slots.
- Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
- Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.
About You
- Previous medical receptionist experience desired not essential!
- Excellent interpersonal skills in order to show patients care, compassion and empathy.
- Excellent time management skills in order to prioritise tasks.
- Excellent communication skills.
- Ability to work autonomously as well as part of a team.
- Excellent keyboard skills for data entry into RIS system.
- EFTPOS and cash handling skills.
- Demonstrated commitment to ongoing professional development.
FOR YOU
- Competitive salary with annual reviews.
- Additional Paid Parental Leave.
- Fitness Passport with over 1000+ locations nationwide.
- A recognition and rewards platform for salary packing options and employee discounts at hundreds of retailers for everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.
- Generous employee referral bonuses for a financial incentive to our employees on referring great talent to our team.
- An innovative and evolving company.
- Supportive and engaging clinic managers.
- Career advancement and succession options.
Interested? Simply submit your resume by selecting APPLY. Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time.
Medical Reception in Sunbury-on-Thames employer: Lake Imaging
Contact Detail:
Lake Imaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Reception in Sunbury-on-Thames
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the medical field. A personal recommendation can go a long way in landing that Medical Receptionist role.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of Lake Imaging, it’s crucial to convey care and empathy. Role-play common patient interactions with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare a list of questions to ask during interviews about the clinic's operations and team dynamics. This shows you're proactive and genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Lake Imaging right there.
We think you need these skills to ace Medical Reception in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Medical Receptionist role. Highlight any relevant experience, even if it’s not in a medical setting, and show us how your interpersonal skills shine through.
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Lake Imaging. Share your passion for patient care and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Communication Skills: Since you'll be the face of our organisation, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t hesitate to share examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Lake Imaging
✨Know the Company Inside Out
Before your interview, take some time to research Lake Imaging. Understand their services, values, and the communities they serve. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Prepare examples that demonstrate your excellent communication and empathy skills. Think about times when you've handled difficult situations or provided exceptional service.
✨Practice Time Management Scenarios
Since time management is crucial in this role, think of specific instances where you've successfully prioritised tasks. Be ready to discuss how you would handle busy periods at the clinic while ensuring patients receive the care they need.
✨Prepare for Teamwork Questions
You'll be working closely with various professionals, so expect questions about teamwork. Reflect on your past experiences in collaborative environments and be prepared to share how you contribute to a positive team dynamic.