At a Glance
- Tasks: Join our Housekeeping team to clean and service guest rooms and public areas.
- Company: Lake District Hotels, a family-run group of award-winning hotels.
- Benefits: Competitive salary, live-in accommodation, staff meals, and exclusive discounts.
- Other info: Opportunities for training, development, and career growth in hospitality.
- Why this job: Make guests feel welcome while enjoying beautiful Lake District surroundings.
- Qualifications: Attention to detail and a friendly customer service attitude.
The predicted salary is between 26000 - 31200 £ per year.
We are currently recruiting for a highly motivated Room Attendants to join our Housekeeping team. The ideal candidates will have a keen interest in exceeding guest expectations, be self-motivated and reliable. Your main duties will be in cleaning and servicing of guest rooms and public areas of the hotel, to promote a positive image of the property to guests. You must be pleasant, honest, friendly and should also be able to address guest requests and problems in a courteous and helpful manner.
What we are looking for in you:
- Great attention to detail, the ability to maintain the highest standards throughout the hotel.
- Aptitude to deliver a warm and friendly customer service style which will engage your guests and team members alike.
- A flexible approach to your working week.
What we can offer you in return:
- Training and Development – Accredited compliance training, Hospitality specific online training platform.
- Hotel Academy – with Apprenticeship training up to level 4.
- Staff meals, live in is available if you need it.
- Provision of staff uniform where appropriate.
- Monthly division of gratuities.
- Pension scheme.
- Discounted accommodation and dining rates within our group.
- Days out discounts – including 2 for 1 cinema tickets and entry into our Wildlife Park.
Lake District Hotels is a group of six award-winning hotels in the Lake District, owned and run by the Graves family. Our hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.
Please note, due to the volume of applications we receive, we are not able to give status updates. If you are invited for an interview, you will generally be contacted within 1 week of submitting your application.
Benefits & rewards:
- Competitive salary.
- Live-in accommodation available for hospitality which includes 3 meals a day, WiFi & laundry facilities.
- 50% off food and drink in our establishments.
- Exclusive discounts at shops and attractions.
- Refer a Friend scheme – refer a friend to work for the company and receive a £500 bonus.
- Monthly Prize Draw to win 1 of 3 £50 Lake District Hotels vouchers.
- 28 days holiday per year which increases by 1 day every year after 5 years successful service (to a maximum of 33 days holiday per annum).
- Tips are shared between hotel staff every 3 months.
- Well-being programme.
- Employee of the Quarter Awards.
- Annual Employee Appreciation Awards Ceremony.
Housekeeping Assistant – The Lodore Falls Hotel in Keswick employer: Lake District Hotels
Lake District Hotels is an exceptional employer, offering a supportive and friendly work environment in the stunning Borrowdale Valley. With a strong focus on employee development through accredited training and apprenticeship opportunities, staff enjoy competitive salaries, generous holiday allowances, and unique perks such as discounted accommodation and dining rates. The company fosters a culture of appreciation, recognising hard work through awards and shared gratuities, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant – The Lodore Falls Hotel in Keswick
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lake District Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lake District Hotels
Don't be shy about reaching out to Lake District Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Assistant – The Lodore Falls Hotel in Keswick
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lake District Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lake District Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
