At a Glance
- Tasks: Support housekeeping by delivering linen and maintaining cleanliness throughout the hotel.
- Company: Join the award-winning Lake District Hotels family, known for exceptional service.
- Benefits: Enjoy staff meals, discounted stays, and training opportunities.
- Other info: Live-in options available; perfect for friends or couples wanting to work together.
- Why this job: Be part of a team that creates memorable guest experiences in a stunning location.
- Qualifications: Attention to detail and a friendly, professional attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
We welcome applications from couples/friends who want to work together.
The Role
We are currently recruiting motivated and reliable Housekeeping Porters to join our Housekeeping team. This is an excellent opportunity for individuals who take pride in delivering exceptional guest experiences and supporting a high‑performing team. In this role, you will support the housekeeping department by ensuring the efficient delivery of linen, amenities and supplies throughout the hotel. You will also help maintain the cleanliness of public areas and respond promptly and professionally to guest requests, contributing to a seamless and enjoyable stay for our guests.
What We’re Looking For
- A keen eye for detail and a commitment to maintaining the highest standards
- A warm, friendly, and professional approach to customer service
- The ability to work both independently and as part of a team
- Flexibility in working hours, including weekends and busy periods
- A proactive and reliable attitude
What we can offer you in return
- Training and Development – Accredited compliance training, hospitality specific online training platform
- Staff meals, live‑in is available if you need it
- Provision of staff uniform where appropriate
- Regular division of gratuities
- Pension scheme
- Discounted accommodation and dining rates within our group
- Days out discounts – including 2 for 1 cinema tickets and entry into our Wildlife Park
Who We Are
Lake District Hotels are a distinctive collection of six award‑winning hotels in the Lake District, owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4‑star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick – our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.
The Lodore Falls & Spa Hotel boasts 87 bedrooms and suites and a luxurious spa. With a newly refurbished Falls Brasserie Restaurant and award‑winning Mizu offering diners an authentic Pan‑Asian restaurant experience, against the spectacular backdrop of the Lodore Falls waterfall, the hotel provides the ideal setting for weddings and fine dining. The Lake View lounge bar, conservatory and outdoor terrace offer the perfect location to relax whilst taking in the spectacular views of Derwentwater and the surrounding mountains or relaxing by the open fires.
Housekeeping Porter – The Lodore Falls Hotel & Spa in Keswick employer: Lake District Hotels Ltd
At Lake District Hotels, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment where teamwork and attention to detail are celebrated. Our Housekeeping Porters enjoy comprehensive training and development opportunities, competitive benefits including discounted accommodation and dining rates, and the chance to work in one of the most stunning locations in the UK, surrounded by the natural beauty of the Lake District. Join us to be part of a dedicated team that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Porter – The Lodore Falls Hotel & Spa in Keswick
✨Tip Number 1
Get to know the hotel! Before your interview, take a moment to research The Lodore Falls Hotel & Spa. Familiarise yourself with their services and values. This will help you show genuine interest and tailor your responses to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to housekeeping roles and rehearse your answers. Focus on your attention to detail and customer service skills, as these are key for the Housekeeping Porter position.
✨Tip Number 3
Dress to impress! Even if the role is hands-on, showing up in smart attire can make a great first impression. It shows that you respect the opportunity and are serious about joining their team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This way, you’ll be sure it gets into the right hands, and you might even find additional roles that suit you!
We think you need these skills to ace Housekeeping Porter – The Lodore Falls Hotel & Spa in Keswick
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re all about creating exceptional guest experiences, so show us how you can contribute to that vibe.
Highlight Relevant Experience:Make sure to mention any previous experience in housekeeping or customer service roles. We love seeing how your past jobs have prepared you for this role. If you've worked in a team before, share those experiences too – teamwork is key for us!
Be Detail-Oriented:Since we’re looking for someone with a keen eye for detail, make sure your application is free from typos and errors. A polished application reflects your commitment to maintaining high standards, which is exactly what we value at The Lodore Falls Hotel & Spa.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about our amazing team and what we offer while you’re at it!
How to prepare for a job interview at Lake District Hotels Ltd
✨Know the Hotel Inside Out
Before your interview, take some time to research The Lodore Falls Hotel & Spa. Familiarise yourself with its amenities, services, and the overall atmosphere. This will not only show your genuine interest in the role but also help you answer questions more confidently.
✨Showcase Your Attention to Detail
As a Housekeeping Porter, having a keen eye for detail is crucial. During the interview, share specific examples from your past experiences where your attention to detail made a difference. This could be anything from ensuring cleanliness in previous roles to how you handled guest requests.
✨Emphasise Teamwork and Flexibility
The role requires both independent work and collaboration with the housekeeping team. Be prepared to discuss how you've successfully worked in teams before and your willingness to adapt to varying schedules, especially during busy periods or weekends.
✨Bring a Positive Attitude
A warm and friendly approach is key in hospitality. Make sure to convey your enthusiasm for providing excellent customer service during the interview. A positive attitude can set you apart, so don’t hesitate to express your passion for creating enjoyable experiences for guests.
