At a Glance
- Tasks: Support the housekeeping team by delivering supplies and maintaining cleanliness.
- Company: Join Lake District Hotels, a collection of award-winning hotels in stunning locations.
- Benefits: Enjoy training, staff meals, discounts, and a pension scheme.
- Why this job: Be part of a friendly team in a beautiful setting, providing exceptional guest experiences.
- Qualifications: Attention to detail and a warm customer service approach are essential.
- Other info: Live-in options available; perfect for friends or couples wanting to work together.
Housekeeping Porters
Take a look at our careers pagehttps://www.lakedistricthotels.net/explore/careers/
We welcome applications from couples/friends who want to work together
The Role
We are currently recruiting for a highly motivated Housekeeping Porters to join our Housekeeping team. The ideal candidates will have a keen interest in exceeding guest expectations, be self-motivated and reliable. Your main duties are to provide support to the housekeeping team by ensuring the timely delivery of linen, amenities, and other supplies, maintaining cleanliness in public areas, and responding to guest requests in a professional and efficient manner.
What we are looking for in you:
- Great attention to detail, the ability to maintain the highest standards throughout the hotel.
- Aptitude to deliver a warm and friendly customer service style which will engage your guests and team members alike
- A flexible approach to your working week
What we can offer you in return:
· Training and Development – Accredited compliance training, Hospitality specific online training platform
· Hotel Academy – with Apprenticeship training up to level 4
· Staff meals, live in is available if you need it
· Provision of staff uniform where appropriate
· Regular division of gratuities
· Pension scheme
· Discounted accommodation and dining rates within our group
· Days out discounts – including 2 for 1 cinema tickets and entry into our Wildlife Park
Who We Are
Lake District Hotelsare a distinctive collection of six award-winning hotels in the Lake District, owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4-star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick – our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.
The Lodore Falls & Spa Hotelboasts 87 bedrooms and Suites and luxurious Spa. With a Newly refurbished Falls Brasserie Restaurant & award-winning Mizu offering diners an authentic Pan-Asian restaurant experience, against the spectacular backdrop of the Lodore Falls waterfall, the hotel provides the ideal setting for weddings and fine dining.The Lake View lounge bar, conservatory and outdoor terrace offer the perfect location to relax whilst taking in the spectacular views of Derwentwater and the surrounding mountains or relaxing by the open fires.
Please note, due to the volume of applications we receive, we are not able to give status updates. If you are invited for an interview, you will generally be contacted within 1 week of submitting your application. Thank you
Job Types: Full-time, Permanent
Pay: £12.50 per hour
Apply now to become a key part of the Housekeeping team – where exceptional service, and stunning surroundings come together. HR.lodorefalls@lakedistricthotels.net
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Housekeeping Porter – The Lodore Falls Hotel & Spa Lake District Hotels employer: Lake District Hotels Ltd
Contact Detail:
Lake District Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Porter – The Lodore Falls Hotel & Spa Lake District Hotels
✨Tip Number 1
Familiarise yourself with the Lake District Hotels' values and mission. Understanding their commitment to exceptional service will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle guest requests and maintain cleanliness under pressure. Practising scenarios where you’ve gone above and beyond for guests can demonstrate your commitment to exceeding expectations.
✨Tip Number 4
Be ready to showcase your flexibility and teamwork skills. Since the role requires a collaborative approach, think of examples where you've successfully worked as part of a team or adapted to changing circumstances in previous jobs.
We think you need these skills to ace Housekeeping Porter – The Lodore Falls Hotel & Spa Lake District Hotels
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Housekeeping Porter position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of The Lodore Falls Hotel & Spa that attract you, such as their commitment to guest satisfaction and the beautiful surroundings.
Highlight Relevant Experience: In your CV, emphasise any previous experience in housekeeping or customer service roles. Use specific examples to demonstrate your attention to detail and ability to work in a team.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Lake District Hotels Ltd
✨Show Your Attention to Detail
As a Housekeeping Porter, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness or organisation. Mention specific examples that demonstrate your ability to notice the little things that make a big difference.
✨Demonstrate Your Customer Service Skills
The role requires a warm and friendly customer service style. Be prepared to discuss how you've engaged with guests in past roles. Share anecdotes that showcase your ability to respond to requests professionally and efficiently, as this will resonate well with the interviewers.
✨Express Your Flexibility
Flexibility is key in hospitality. Make sure to communicate your willingness to adapt to different shifts and tasks. You might want to mention any previous experiences where you successfully adjusted to changing circumstances or took on additional responsibilities.
✨Research the Company
Familiarise yourself with Lake District Hotels and The Lodore Falls Hotel & Spa. Understanding their values, services, and the unique aspects of the hotel will help you tailor your responses. It shows genuine interest and can set you apart from other candidates.