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For Companies At a Glance
- Tasks: Join our team to serve delicious food and drinks while making guests smile.
- Company: The Kings Arms Hotel, a charming Lake District destination with a warm atmosphere.
- Benefits: Competitive salary, training opportunities, staff meals, and discounts on accommodation.
- Why this job: Perfect for those who love hospitality and want to create memorable experiences.
- Qualifications: Experience in fast-paced hospitality is a plus, but a positive attitude is key.
- Other info: Enjoy a vibrant work environment with opportunities for career growth.
The predicted salary is between 8000 - 12000 £ per year.
Overview
The Role
We are looking for great people to join our Food & Beverage, mainly in the Restaurant but with some bar tender duties. Experience of working within the Hospitality industry would be an advantage. But most important is your ability to make guests smile – we can teach you how to take an order, whizz up a cocktail or to carry a tray – your outstanding customer service is what we are looking for.
What we are looking for in you
- Previous experience of working in a fast paced hospitality setting, but most important is your ability to make guests smile – we can teach you how to take an order, whizz up a cocktail or to carry a tray – your outstanding customer service is what we are looking for.
- Have flair, charisma, and charm with the ability to provide the highest levels of service to our customers.
- Be immaculately presented, attentive and proactive with the ability to respond quickly to needs of the customer and management team
- An excellent team player with exceptional communication skills
What we can offer you in return
- Competitive salary
- Training and Development – Accredited compliance training, Hospitality specific online training platform
- Hotel Academy – with Apprenticeship training up to level 4
- Staff meals whilst on duty, we have live in accommodation for some roles
- Provision of staff uniform where appropriate
- Employee Assistance and Wellness Programme
- Long Service Awards
- Regular division of gratuities
- Employee Assistance and Wellbeing programme
- Pension scheme
- Discounted accommodation and dining rates within our group
- Days out discounts – including 2 for 1 cinema tickets and entry into our Wildlife Park
Who we are
Our Lake District Hotels are a distinctive collection of six award winning hotels in the Lake District owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4-star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick – our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.
The Kings Arms Hotel boasts 13 individually styled bedrooms in the centre of Keswick. A traditional coaching inn serving hotel residents, locals and tourists a variety of pub favourites as well as quirky, modern and seasonal dishes from breakfast, lunch and dinner.
Unfortunately, due to the volume of applications we receive, we are not able to give status updates. If you are invited for an interview, you will generally be contacted within 1 week of submitting your application. Thank you
Job Types
Job Types: Full-time, Permanent
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Food & Beverage Assistant – The Kings Arms The Kings Arms Hotel employer: Lake District Hotels Ltd
Contact Detail:
Lake District Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant – The Kings Arms The Kings Arms Hotel
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Kings Arms for a coffee or a meal. Familiarising yourself with the atmosphere and menu can give you a leg up in the interview, showing your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve made someone smile or resolved an issue. Be ready to share these stories during your interview – it’s all about showcasing that charm and charisma they’re after!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you’re immaculately presented for your interview. It shows you care about the role and understand the importance of appearance in the industry.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace Food & Beverage Assistant – The Kings Arms The Kings Arms Hotel
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see your flair and charm, so don’t be afraid to show us how you can make guests smile even before they meet you.
Tailor Your Experience: Even if you haven't worked in hospitality before, highlight any customer service experience you have. We’re looking for that outstanding service attitude, so connect your past roles to what we do at The Kings Arms.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lake District Hotels Ltd
✨Show Off Your Customer Service Skills
Since the role is all about making guests smile, think of specific examples from your past experiences where you provided exceptional customer service. Be ready to share these stories during the interview to demonstrate your flair and charm.
✨Dress to Impress
Presentation matters in hospitality! Make sure you arrive looking immaculate and professional. This shows that you take the role seriously and understand the importance of first impressions in a customer-facing position.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview, where you might be asked how you'd handle certain customer situations. Practise responding to common scenarios, like dealing with a difficult customer or upselling a dish, to showcase your proactive attitude.
✨Ask Questions About the Team
Show your interest in being a great team player by asking questions about the team dynamics and how they work together. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.