At a Glance
- Tasks: Lead and support the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a vibrant marina team dedicated to creating a welcoming environment.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive health programme.
- Other info: Flexible part-time role with opportunities for growth and development.
- Why this job: Make a real difference in guests' experiences while developing your leadership skills.
- Qualifications: Looking for reliable, friendly individuals with a passion for teamwork and cleanliness.
Job Summary
The Housekeeping Team Leader is responsible for ensuring the smooth and efficient delivery of housekeeping services across the property. This role is key to maintaining high standards of cleanliness, comfort, and presentation for all guests and residents. The Housekeeping Team Leader plays a vital role in supervising, motivating, and supporting housekeeping staff to achieve consistent results, while also ensuring compliance with health, safety, and operational policies. This is a hands-on role that requires excellent communication, strong organisation, and a proactive approach to people and task management.
Key Responsibilities
This is a varied role with key responsibilities being, but not limited to:
Team Leadership & People Management
In conjunction with the Site Supervisor:
· Lead, supervise, and support the housekeeping team daily to ensure tasks are completed efficiently and to the required standard.
· Manage rotas, shift allocations, and holiday planning to always ensure appropriate staffing levels.
· Provide on-the-job training and ongoing coaching to team members, fostering a positive, organised and productive work environment.
· Conduct regular performance reviews, address any performance issues promptly, and escalate where necessary.
· Act as the main point of contact for housekeeping staff, offering guidance, conflict resolution, and motivation.
· Support staff with system access and completion of any required training modules.
Operational Oversight
· Oversee daily housekeeping operations, including apartment cleans, turnover schedules, linen changes, and stock replenishment.
· Conduct quality control checks to maintain high cleanliness and presentation standards throughout the property.
· Ensure cleaning supplies, linen and equipment are adequately stocked, maintained, and used in line with health and safety requirements.
· Liaise with the administrative and maintenance teams to coordinate apartment readiness and resolve issues efficiently.
· Assist with recruitment and onboarding of new housekeeping team members.
Health & Safety and Compliance
· Ensure the team adheres to all health and safety protocols and cleaning standards.
· Maintain accurate records of cleaning schedules, inspections, and incident reports.
· Support and enforce compliance with COSHH regulations and any other relevant legislation or company policies.
· Participate in fire safety and equipment checks, ensuring that all housekeeping activities meet regulatory standards.
Additional Duties:
- Undertake any other duties or responsibilities that may reasonably be required by the company
The role will include some weekend and public holiday working.
Personal Attributes
Reliable and punctual
Friendly, approachable, and professional
Takes pride in their work and enjoys being part of a team
Able to work independently with minimal supervision
Flexible and willing to adapt to changing tasks or schedules
A positive attitude and commitment to guest satisfaction
Job Type: Part-time
Pay: £13.00 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Store discount
Work Location: In person
Housekeeper Team Leader, Tewitfield Marina in Carnforth employer: Lake District Estates
At Tewitfield Marina, we pride ourselves on being an exceptional employer that values teamwork, professionalism, and personal growth. Our Housekeeping Team Leader role offers a supportive work environment where you can lead a dedicated team while enjoying benefits such as a company pension, employee discounts, and a health and wellbeing programme. Located in a picturesque setting, we foster a culture of excellence and commitment to guest satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper Team Leader, Tewitfield Marina in Carnforth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Tewitfield Marina. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities of a Housekeeping Team Leader, like team management and operational oversight.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've motivated and supported your team in previous roles. This will demonstrate that you’re ready to take charge and lead the housekeeping team effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace Housekeeper Team Leader, Tewitfield Marina in Carnforth
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading or managing a team. We want to see how you've motivated others and ensured tasks are completed efficiently, just like the Housekeeping Team Leader role requires.
Be Specific About Your Experience:Don’t just list your previous jobs; tell us about your specific responsibilities and achievements. If you've conducted quality control checks or managed rotas, let us know! This helps us understand how you can contribute to maintaining our high standards.
Emphasise Your Communication Skills:Since this role involves a lot of interaction with staff and guests, it’s crucial to showcase your communication skills. Share examples of how you've resolved conflicts or provided guidance in past roles to demonstrate your ability to foster a positive work environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Tewitfield Marina!
How to prepare for a job interview at Lake District Estates
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeping Team Leader. Familiarise yourself with key tasks like team management, operational oversight, and health & safety compliance. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Housekeeping Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or provided training. This will highlight your ability to manage people effectively and create a positive work environment.
✨Emphasise Your Attention to Detail
Quality control is crucial in housekeeping. Be ready to discuss how you ensure high standards of cleanliness and presentation. Share specific instances where your attention to detail made a difference, whether it was through conducting inspections or managing cleaning schedules.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or expectations for the role. This shows that you're engaged and serious about finding the right fit for both you and the company.
