Laka is hiring for a Customer Experience (CX) role. You’ll be the first line of contact for general and claim-related enquiries, supporting members and partners to ensure fast, smooth experiences.
The team operates in a remote-first setup with options to work from London or Bristol offices. You’ll join a small, dedicated CX squad and collaborate with Marketing, Product and Technology to improve the customer journey.
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German-Speaking CX & Bike Claims Specialist — Remote employer: Laka
Laka is an exceptional employer that prioritises a remote-first work culture, allowing you the flexibility to choose between working from home or our vibrant offices in London and Bristol. With a strong focus on employee growth, we offer share options, a generous bonus scheme, and extensive benefits including private medical insurance and mental health support, all while fostering a diverse and inclusive environment where your unique qualities are celebrated.
