Laka is seeking a Customer Experience (CX) professional to be the first point of contact for general and claim-related inquiries. You’ll join a small, dedicated CX team focused on delivering a swift, seamless member experience across the UK and NL, while supporting partners and coordinating with third parties as needed.
You’ll work in a remote-first environment with offices in London and Bristol, enjoying generous perks and a strong focus on belonging and growth within a fast-growing insurance
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EN/DE Bilingual Customer Success for Cycling Insurance employer: Laka
Laka is an exceptional employer that prioritises a remote-first work culture, allowing you the flexibility to choose between working from home or our vibrant offices in London and Bristol. With a strong focus on employee growth, we offer share options, a generous bonus scheme, and extensive benefits including private medical insurance and mental health support, all while fostering a diverse and inclusive environment where your unique qualities are celebrated.
