Finance Assistant in Bristol

Hello, we’re Laka. Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong. Our model ensures everything runs smoothly for The Collective — from exceptionally fast claims to splitting the cost fairly. We exist to rewrite the rules of insurance so it’s something people stand with, not against.

The role is a varied and high-impact position within the Finance team and Ancillary Services team, covering finance operations, insurance recovery, and office support. You’ll work closely with the Financial Controller, Subrogation Lead, and Head of People to ensure financial accuracy, strong cash management, smooth day-to-day operations, and effective subrogation and claims processes.

• Finance Operations
  • Manage Accounts Payable and Accounts Receivable, including bookkeeping, invoicing, and payment runs
  • Monitor outstanding balances, manage credit control, and maintain bank reconciliations
  • Support month-end close, including accruals and prepayments
  • Assist with audit preparation and finance process improvements
• Insurance Subrogation & Claims
  • Screen and validate subrogation claims, preparing comprehensive claim files
  • Liaise with third parties, insurers, legal contacts, and Ancillary Services team to chase recoveries
  • Track recoveries, maintain reporting, and support cash recovery forecasting; identify and resolve issues that may delay or hinder the subrogation process
• Office and Operational Support
  • Coordinate company meetings, events, and team socials
  • Support onboarding administration and general operational needs
  • Assist leadership team with ad-hoc tasks

Requirements

• Fluent in English and ideally French/German/Dutch
• 2-5 years’ experience in finance operations, accounts, or administrative roles
• Comfortable managing AP/AR independently and maintaining accurate records
• Strong attention to detail, organisation, and proactive problem-solving
• Confident communicator with customers, team members, and external partners
• Exposure to insurance, debt recovery, or subrogation processes (preferred)
• Empathy for customers and understanding of impact when claims occur
• Fast learner, adaptable, and comfortable working in a startup environment

Benefits

• Remote-first way of working — you choose whether you work from home or our beautiful offices in London & Bristol
• Share options — everyone in the business is granted share options when they join
• Company bonus scheme — if the company hits its targets, you’ll get a cash bonus of 5% of your base salary annually
• Annual leave — 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year
• Pension scheme — Laka pays 3% of your base salary into your pension
• Private medical insurance — individual private cover, with the option to add partners & dependants
• Monthly lunch on us — £15 every month to enjoy lunch on Laka
• Company-wide events — regular events throughout the year for team building and bonding
• Monthly socials — budget for a monthly social activity
• Laka swag — Laka kit to get you started
• Laka credit — £10 credit per month towards insuring your bike(s) with us
• Mental health support — unlimited support via Spill, including one-to-one therapy sessions

Belonging at Laka

We’re committed to building and sustaining a business that promotes diversity, equity, inclusion, and belonging. We believe each person’s unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be.