At a Glance
- Tasks: Support cyclists with inquiries and claims, ensuring a smooth experience.
- Company: Join Laka, a passionate team dedicated to the cycling community.
- Benefits: Gain valuable experience in customer service and teamwork.
- Other info: Collaborate with teams in the UK and NL for a dynamic work environment.
- Why this job: Make a real difference for cyclists while developing your skills.
- Qualifications: Strong communication skills in English and Dutch; empathy is key.
The predicted salary is between 20000 - 25000 £ per year.
Laka is looking for a passionate individual to join their Customer Experience team in Bristol, United Kingdom. This role focuses on providing exceptional support to cyclists through general inquiries and claims processing. Your empathetic nature and strong communication skills in English and Dutch will be essential in assisting customers during challenging times.
You will collaborate closely with both UK and NL teams, ensuring that customer experiences at Laka are smooth and delightful.
Join Laka to be a part of a dedicated team, made up of individuals who are committed to making a difference in the cycling community.
Cycling Customer Success Intern (EN/FR) in Bristol employer: Laka
Laka is an excellent employer that fosters a supportive and collaborative work culture in the vibrant city of Bristol. With a strong commitment to employee growth, Laka offers unique opportunities for interns to develop their skills while making a meaningful impact in the cycling community. Join a passionate team dedicated to providing exceptional customer experiences and enjoy the benefits of working in a dynamic environment that values empathy and communication.
StudySmarter Expert Advice🤫
We think this is how you could land Cycling Customer Success Intern (EN/FR) in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Laka on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your empathy and communication skills can shine through in real-life scenarios related to customer support.
✨Tip Number 3
Show your passion for cycling! Whether it’s sharing your favourite routes or discussing cycling community initiatives, let your enthusiasm for the sport come through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Laka team.
We think you need these skills to ace Cycling Customer Success Intern (EN/FR) in Bristol
Some tips for your application 🫡
Show Your Passion for Cycling:When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your connection to the cycling community. We want to see your enthusiasm!
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your customer service experience and any relevant skills in communication, especially in English and Dutch. We appreciate when you take the time to align your application with what we’re looking for.
Be Empathetic and Personable:Since this role involves supporting customers during challenging times, it’s important to convey your empathetic nature in your written application. Use examples that demonstrate your ability to connect with others and provide support.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Laka
✨Know Your Cycling Stuff
Make sure you brush up on your cycling knowledge! Familiarise yourself with common issues cyclists face and how Laka supports them. This will show your passion for the role and help you connect with the team.
✨Show Off Your Empathy
Since this role involves assisting customers during challenging times, be ready to share examples of how you've handled difficult situations in the past. Highlight your empathetic nature and strong communication skills to demonstrate that you can provide exceptional support.
✨Prepare for Team Collaboration Questions
As you'll be working closely with both UK and NL teams, think about your experiences in collaborative environments. Be prepared to discuss how you’ve successfully worked with diverse teams and how you can contribute to a smooth customer experience at Laka.
✨Practice Your Language Skills
Since strong communication skills in English and Dutch are essential, consider practising some key phrases or scenarios in both languages. This will not only boost your confidence but also show your commitment to effective communication with customers.
