Laka is hiring for a Customer Experience role that sits at the heart of our CX function. You will be the first point of contact for general and claim-related enquiries, helping cyclists and partners navigate our products, processes and ecosystem.
You’ll join a small, dedicated team with opportunities to impact how we serve members across the UK and beyond, working in a remote-first, hybrid setup with offices in London and Bristol.
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Bilingual CX Specialist (EN/DE) for Bike Insurance employer: Laka
Laka is an exceptional employer that prioritises a remote-first work culture, allowing you the flexibility to choose between working from home or our vibrant offices in London and Bristol. With a strong focus on employee growth, we offer share options, a generous bonus scheme, and extensive benefits including private medical insurance and mental health support, all while fostering a diverse and inclusive environment where your unique qualities are celebrated.
