At a Glance
- Tasks: Deliver exceptional customer care and build lasting relationships with clients at TAG Heuer.
- Company: Join Laings, a proud partner of the dynamic Swiss watchmaker TAG Heuer.
- Benefits: Enjoy a competitive salary, team commission, exclusive discounts, and flexible benefits.
- Other info: Embrace a culture of diversity, inclusion, and personal growth.
- Why this job: Be part of a luxury brand and help customers find their perfect timepiece.
- Qualifications: Passion for luxury sales and a drive to exceed targets.
The predicted salary is between 25000 - 30000 £ per year.
The World of Laings proudly partners with TAG Heuer, bringing the dynamic Swiss watchmaker to the immersive Edinburgh Boutique. We invite you to become a Sales Consultant, delivering outstanding customer care and building lasting relationships with clients.
Responsibilities
- Work 37.5 hours per week, 5 days out of 7.
- Provide customers with product knowledge to select TAG Heuer timepieces and help them make informed purchases.
- Leave customers with the feeling they received the best service.
- Develop in-depth knowledge of TAG Heuer watch collections and convey this with pride and enthusiasm.
- Attract new customers by responding to inbound lead enquiries online, on the phone or walk-ins.
- Strive to achieve sales targets in line with store figures and personal targets.
- Communicate to a high standard with colleagues and share insights or feedback from the sales process.
- Maintain excellent presentation of the new TAG Heuer boutique.
- Follow up with customers after their purchase for after-care matters.
- Ensure personal responsibility for watch product handling and counts.
Qualifications
- Drive and passion to develop in-depth knowledge and secure sales of luxury TAG Heuer timepieces.
- Proven track record of meeting and exceeding sales targets while providing excellent customer service.
- Luxury retail sales experience (watch experience not required).
- Ability to quickly build trust and rapport with clients and the broader Laings team.
- Commitment to driving client loyalty through exceptional customer service standards and genuine interest in their needs.
- Ability to work both as part of a team and independently, using your own initiative.
Benefits
- Competitive salary and team commission structure, exclusive employee discounts, service recognition awards and a flexible benefits platform tailored to individual needs.
Laings promotes diversity, inclusion, equity and wellbeing. We are free from discrimination and encourage confidential accommodation requests during recruitment. Laings is committed to fostering a culture of belonging and equal opportunity, with practices free from discrimination. Please inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.
TAG Heuer Sales Consultant employer: Laings
Laings is an exceptional employer, offering a vibrant work culture in the heart of Edinburgh, where you can thrive as a TAG Heuer Sales Consultant. With a commitment to employee growth, competitive salaries, and a flexible benefits platform, we ensure that our team members feel valued and supported. Join us to be part of a diverse and inclusive environment that prioritises exceptional customer service and fosters lasting relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land TAG Heuer Sales Consultant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Laings, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Laings!
We think you need these skills to ace TAG Heuer Sales Consultant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Laings, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Laings and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Laings that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Laings
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
