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For Companies At a Glance
- Tasks: Lead and inspire a team in our luxury showroom, focusing on Diamonds and Jewellery.
- Company: Join Laings, a prestigious jewellery business with over 180 years of heritage.
- Benefits: Competitive salary, flexible benefits, and industry training opportunities.
- Why this job: Elevate your career while working with exquisite Diamonds and Jewellery.
- Qualifications: Passion for Diamonds, people management experience, and excellent customer service skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Over 180 years of craftsmanship, artistry and design have culminated in Laings’ rich heritage and long-standing reputation for high service standards and unrivalled knowledge. Across all generations we have fostered collaborative work environments for like-minded people who share knowledge, expertise, and skill. Our inclusive culture is based on mutual respect, honesty and trust to inspire colleagues every day. We seek talented individuals who share our passion for quality and growth and are dedicated to developing their expertise.
We have a new opportunity for a Diamond Manager, keen to develop a successful career and elevate our Glasgow store’s success.
Find your place in our Family.
Role and responsibilities
As our Diamond Manager, you will bring enthusiasm and extensive Diamond and Jewellery knowledge to the role. You will collaborate with our senior store managers and colleagues in the effective day-to-day operations of our luxury showroom and ensure a safe and welcoming environment for all. This is a key position where you will be acting manager in the absence of both our General and Assistant Managers.
You will be results-driven, leading, supporting and inspiring sales professionals within your team, fostering a culture of excellence. You will impart colleague training and development and assist with recruitment processes when required. You will oversee the management and control of Diamonds and Jewellery, liaising regularly with internal and external stakeholders on stock and display matters, and identify opportunities to increase sales and improve the Diamond and Jewellery business.
Assisting in our Glasgow Flagship Showroom, your hours will be 37.5 hours per week, 5 days out of 7.
What you will do
- Apply your leadership experience and passion for Diamonds and Jewellery to assist the Showroom General Manager in building strong relationships and developing colleagues’ expertise.
- Motivate and coach team members in store with senior managers to deliver outstanding financial results.
- Maintain a high standard of Diamonds and Jewellery displays in showroom windows.
- Collaborate with internal departments to ensure regular stock checking and replenishment of best-selling key lines.
- Build relationships with external brand representatives.
- Ensure the showroom and colleagues are safe and secure at all times, adhering to business guidelines.
- Undertake training and pursue opportunities for personal growth and development.
Our ideal person
- Passion for and extensive knowledge of Diamonds and Jewellery.
- Demonstrable people management experience with the ability to inspire others and foster teamwork.
- Meticulous attention to detail with a focus on quality.
- Excellent interpersonal and customer service skills able to influence and lead by example.
- Ability to manage multiple tasks and meet timelines.
- Entrepreneurial mindset with commercial awareness.
Our promise to you
We are committed to internal development, mobility and offering opportunities to enhance both your personal and professional growth. We are proud to be an equal opportunities employer and welcome applications from suitably qualified candidates regardless of race, religion or belief, gender identity, sexual orientation, national origin, age, medical condition or disability, or any other protected status.
We offer a competitive salary and rewards package with flexible benefits to match individual needs, and industry training with discounts through our network of leading retailers.
World of Laings
Founded in 1840, Laings is one of the largest independent jewellery businesses in the UK. With six luxurious showrooms across Glasgow, Edinburgh, Southampton and Cardiff, Laings offers an expertly curated selection of fine jewellery and luxury watches from prestigious brands. We also present jewellery design and services by our artisan team of watchmakers, goldsmiths and jewellery designers in our state-of-the-art workshops.
Your journey with us
Once we have received your expression of interest, we aim to provide a timely, valuable and personable recruitment process, allowing you to gain exposure to key decision makers and influencing individuals within our organisation.
Application
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Diamond Manager employer: Laings
Contact Detail:
Laings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diamond Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Laings on LinkedIn. A friendly chat can give you insider info about the company culture and what they really value in a Diamond Manager.
✨Tip Number 2
Show your passion for Diamonds and Jewellery during interviews. Bring examples of your previous work or experiences that highlight your knowledge and enthusiasm. We love seeing candidates who are genuinely excited about what they do!
✨Tip Number 3
Prepare some thoughtful questions for your interviewers. Ask about their team dynamics or how they support personal growth. This shows you're not just interested in the role, but also in being part of the Laings family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our success.
We think you need these skills to ace Diamond Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Diamonds and Jewellery shine through! We want to see your enthusiasm and how it aligns with our values at Laings.
Tailor Your CV: Make sure your CV is tailored to the Diamond Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team!
Be Personable: In your cover letter, don’t be afraid to show a bit of personality. We’re looking for someone who can inspire and lead, so let us know what makes you unique and how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Glasgow store!
How to prepare for a job interview at Laings
✨Know Your Diamonds
Make sure you brush up on your diamond knowledge before the interview. Understand the 4 Cs (cut, colour, clarity, carat) and be ready to discuss how they impact value. This will show your passion and expertise in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or improved team performance. This is crucial for a role that requires inspiring and coaching sales professionals.
✨Demonstrate Your Customer Service Savvy
Be ready to share experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for a client. This will resonate well with their focus on high service standards.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
