At a Glance
- Tasks: Manage quality systems and documentation, ensuring accuracy and continuous improvement.
- Company: Join a dynamic team at our Dartford head office.
- Benefits: Gain valuable experience in a supportive environment with growth opportunities.
- Other info: Perfect for proactive individuals who love improving processes and engaging with teams.
- Why this job: Be the go-to person for quality management and make a real impact.
- Qualifications: 5 GCSEs including Maths and English; proficient in Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Based in Dartford head office. This role does not offer visa sponsorship.
We're looking for a confident, proactive administrator to play a key role in maintaining our quality systems. You'll be at the heart of the business, acting as a central point of coordination and working closely with teams across the organisation to keep processes and documentation accurate, well‑controlled and continually improving.
What you’ll be doing:
- Managing and maintaining the organisation's quality management documentation, ensuring it is accurate, up to date, well‑structured and clearly presented.
- Controlling document versions, metadata, templates and formatting to meet internal standards.
- Creating and maintaining guidance manuals that explain how systems are managed and governed.
- Updating, adding and removing content in line with requests from content owners.
- Monitoring document usage and feedback to drive improvements.
- Supporting system issues by raising and tracking IT support tickets.
- Promoting the importance of quality, governance and good documentation across the business.
- Preparing a monthly summary of system changes for visibility and communication.
- Using internal communication channels to raise awareness and encourage engagement.
- Providing ad‑hoc support to users of the Project Gateway Governance system.
What we’re looking for:
- 5 GCSEs (grades A–C / 9–4), including Maths and English.
- Proficient in Microsoft 365 (Microsoft Word, Excel, PowerPoint).
- Experience in an administrative, coordination or operational support role.
- Strong document management, record‑keeping and proofreading skills.
- Confident communicator, comfortable presenting and engaging with people at all levels, including senior stakeholders.
- Proactive, organised and detail‑focused.
- Able to work independently and manage priorities effectively.
Desirable:
- An analytical mindset with the ability to interpret and present data.
- Ability to handle confidential information with professionalism and discretion.
This role would suit someone who enjoys taking ownership, improving how things work, and being a trusted point of contact across the business.
For any queries regarding the application process, please email resourcingteam@laingorourke.com.
System Administrator in Kent employer: Laing O'Rourke
At Laing O'Rourke, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a System Administrator based in our Dartford head office, you will benefit from a supportive environment that encourages professional growth and development, alongside competitive remuneration and comprehensive benefits. Join us to be part of a team that values quality, governance, and continuous improvement, making a meaningful impact within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land System Administrator in Kent
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that System Administrator role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to quality management systems. We recommend doing mock interviews with friends or using online resources to boost your confidence and presentation skills.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website where you can display your document management projects or any relevant work. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace System Administrator in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the System Administrator role. Highlight your document management and administrative experience, as well as your proficiency in Microsoft 365. We want to see how you can contribute to maintaining our quality systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved processes or managed documentation in the past. We love seeing your personality come through!
Showcase Your Communication Skills:Since this role involves engaging with various teams, it's important to demonstrate your communication skills. Whether it's in your CV or cover letter, mention instances where you've effectively communicated with stakeholders or presented information clearly. We value confident communicators!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Laing O'Rourke
✨Know Your Quality Systems
Familiarise yourself with quality management systems and documentation processes. Be ready to discuss how you would maintain and improve these systems, as this role is all about keeping things accurate and up to date.
✨Showcase Your Communication Skills
Since you'll be engaging with various teams and stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when presenting information or coordinating with others.
✨Demonstrate Proactivity and Organisation
Think of instances where you've taken the initiative to improve processes or manage documentation. Highlight your organisational skills by discussing how you prioritise tasks and manage your time effectively.
✨Prepare for Technical Questions
Brush up on your Microsoft 365 skills, particularly Word, Excel, and PowerPoint. Be prepared to answer questions about document management and how you would handle IT support tickets, as technical proficiency is key in this role.
