3rd Line Infrastructure Operations Specialist (M365 & Azure) in Kent
3rd Line Infrastructure Operations Specialist (M365 & Azure)

3rd Line Infrastructure Operations Specialist (M365 & Azure) in Kent

Kent Full-Time 50000 - 65000 £ / year (est.) No home office possible
Laing O'Rourke

At a Glance

  • Tasks: Manage and optimise Microsoft 365 and Azure platforms for enterprise-scale operations.
  • Company: Join Laing O'Rourke, a leader in global infrastructure projects.
  • Benefits: Enjoy dedicated development time, support for certifications, and a collaborative culture.
  • Other info: Opportunities for career growth and hands-on experience with leading technologies.
  • Why this job: Make a real impact on cutting-edge technology in a dynamic environment.
  • Qualifications: Experience with Microsoft 365 and Azure, strong analytical skills, and relevant certifications.

The predicted salary is between 50000 - 65000 £ per year.

Laing O'Rourke are looking for a 3rd Line Infrastructure Operations Specialist to take ownership of our Microsoft 365 and Azure platforms and keep them running at enterprise scale. In this role, you will act as the senior escalation point for complex cloud issues, drive continuous service improvement, and serve as a trusted technical authority ensuring our infrastructure remains resilient, secure, and aligned with best practice.

What You'll Be Doing:

  • Provide expert support across Microsoft 365, including Exchange Online, SharePoint Online, Teams, OneDrive, Intune and Entra ID.
  • Manage Azure resources such as VMs, storage, VNets, load balancers and identity/security configurations.
  • Ensure strong governance, compliance, patching and operational standards across M365 and Azure services.
  • Monitor performance and capacity, identifying risks and driving proactive improvements.
  • Lead advanced troubleshooting and collaborate closely with engineering, cyber and project teams.

What You Need:

  • Hands‑on experience administering Microsoft 365 and Azure in a large‑scale environment.
  • Strong understanding of Active Directory, Azure AD/Entra ID and identity/access management.
  • Experience working within ITIL‑aligned incident, change and problem processes.
  • Certifications such as MS‑900, MS‑102, AZ‑900 and AZ‑104, or equivalent experience.
  • Strong analytical, diagnostic and communication skills.

Even Better If:

  • Familiarity with SolarWinds, Nutanix, Nasuni, Commvault or Microsoft Server.
  • Understanding of networking technologies including Azure Firewall, VLAN/VWAN and hybrid connectivity.

Why Join Us?

  • Play a key part in the technology landscape behind industry‑defining global projects.
  • Benefit from dedicated development time and support for further certifications.
  • Work within a collaborative, service‑driven culture where your expertise makes a measurable difference.
  • Gain hands‑on experience with leading cloud and infrastructure technologies.

Equal Opportunity and Accessibility

As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email resourcingteam@laingorourke.com.

3rd Line Infrastructure Operations Specialist (M365 & Azure) in Kent employer: Laing O'Rourke

Laing O'Rourke is an exceptional employer, offering a dynamic work environment where you can play a pivotal role in shaping the technology landscape for industry-leading global projects. With a strong emphasis on employee development, you will benefit from dedicated time for professional growth and support for further certifications, all within a collaborative culture that values your expertise and contributions. Located in a forward-thinking organisation, you will have the opportunity to work with cutting-edge cloud and infrastructure technologies while being part of a team that prioritises resilience, security, and continuous improvement.
Laing O'Rourke

Contact Detail:

Laing O'Rourke Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 3rd Line Infrastructure Operations Specialist (M365 & Azure) in Kent

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your expertise in Microsoft 365 and Azure. This not only demonstrates your capabilities but also gives you something tangible to discuss during interviews.

✨Tip Number 3

Prepare for those tricky interview questions! Brush up on common scenarios related to cloud issues and service improvements. Practising your responses will help you feel more confident and articulate when it’s your turn to shine.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace 3rd Line Infrastructure Operations Specialist (M365 & Azure) in Kent

Microsoft 365 Administration
Azure Administration
Active Directory
Azure AD/Entra ID
Identity/Access Management
ITIL Processes
Analytical Skills
Diagnostic Skills
Communication Skills
Troubleshooting
Governance and Compliance
Performance Monitoring
Networking Technologies
Cloud Services Management
Certifications (MS-900, MS-102, AZ-900, AZ-104)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with Microsoft 365 and Azure, and don’t forget to mention any relevant certifications. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 3rd Line Infrastructure Operations Specialist role. Share specific examples of your past experiences that relate to the responsibilities outlined in the job description.

Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your analytical and diagnostic skills. Mention any complex cloud issues you've tackled in the past and how you approached them. We love seeing candidates who can think on their feet!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Laing O'Rourke

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Microsoft 365 and Azure. Be ready to discuss your hands-on experience with Exchange Online, SharePoint, and Azure resources. They’ll want to see that you can not only manage these platforms but also troubleshoot complex issues.

✨Showcase Your Problem-Solving Skills

Prepare to share specific examples of how you've tackled challenging cloud issues in the past. Highlight your analytical and diagnostic skills, and be ready to explain your thought process during advanced troubleshooting scenarios.

✨Understand Governance and Compliance

Familiarise yourself with governance, compliance, and operational standards related to M365 and Azure. Be prepared to discuss how you ensure these standards are met and any experiences you have with ITIL processes.

✨Communicate Clearly and Confidently

Strong communication skills are key for this role. Practice explaining technical concepts in a way that’s easy to understand. This will help you demonstrate your ability to collaborate with engineering, cyber, and project teams effectively.

3rd Line Infrastructure Operations Specialist (M365 & Azure) in Kent
Laing O'Rourke
Location: Kent

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