At a Glance
- Tasks: Manage certificate uploads and support the hire desk with customer queries.
- Company: Join Laing O'Rourke, a leading engineering and construction company.
- Benefits: Gain valuable experience in a dynamic environment with career growth opportunities.
- Other info: Inclusive recruitment process with support for candidates with disabilities.
- Why this job: Be part of a passionate team delivering innovative infrastructure projects.
- Qualifications: Strong attention to detail and ability to manage multiple tasks.
The predicted salary is between 25000 - 30000 € per year.
Location: Dartford, Kent
About the role
This role sits within our Select Plant Hire team and is focused on taking ownership of key administrative and operational processes that keep the function running smoothly. The successful candidate will primarily manage certificate uploads and damages, ensuring accuracy, compliance and timely completion. There is also scope to support with disposals over time. Alongside this, the role will provide ad hoc support to the hire desk, assisting with inbox management and customer queries when required. This is a role that requires strong attention to detail and consistency, with the ability to prioritise effectively and switch between tasks when needed.
What will the role look like?
- Take ownership of certificate uploads, ensuring all records are accurate and up to date
- Manage and track damages, liaising with internal teams to resolve issues
- Support with disposals activity where required
- Provide additional support to the hire desk inbox during busy periods
- Handle incoming calls and queries in a professional and timely manner
- Maintain accurate records and support general administrative processes
- Work collaboratively with the wider team to ensure smooth day to day operations
- Uphold health, safety and compliance standards at all times
What skills and experience are we looking for?
- Confident using systems and IT tools, with strong attention to detail
- Comfortable working in a role that involves repetitive or process driven tasks
- Able to manage own workload and switch between priorities when needed
- A resilient and reliable approach, with a willingness to take ownership
- Quick to pick up new tasks and processes
- Strong team fit, able to work well within a direct and fast moving environment
About Us
Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia. Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.
As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email resourcingteam@laingorourke.com
HIRE DESK ASSISTANT - LIFTING EQUIPMENT in Dartford employer: Laing O'Rourke
Laing O'Rourke is an exceptional employer, offering a dynamic work environment in Dartford, Kent, where teamwork and collaboration are at the heart of our operations. We prioritise employee growth through continuous training and development opportunities, ensuring that our staff can thrive in their roles while contributing to innovative infrastructure projects. With a commitment to health, safety, and inclusivity, we foster a supportive culture that values every team member's contributions, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land HIRE DESK ASSISTANT - LIFTING EQUIPMENT in Dartford
✨Tip Number 1
Get to know the company! Research Laing O'Rourke and their projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to attention to detail and managing priorities. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed administrative tasks or resolved issues in previous roles. This will demonstrate your ability to take ownership and work collaboratively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the team at Laing O'Rourke.
We think you need these skills to ace HIRE DESK ASSISTANT - LIFTING EQUIPMENT in Dartford
Some tips for your application 🫡
Show Off Your Attention to Detail:In your application, make sure to highlight your attention to detail. Since this role involves managing certificate uploads and tracking damages, we want to see how you ensure accuracy in your work.
Be Clear About Your IT Skills:We're looking for someone confident with systems and IT tools. In your written application, mention any relevant software or tools you've used before, and how comfortable you are with them.
Demonstrate Your Ability to Prioritise:This role requires switching between tasks, so let us know how you manage your workload. Share examples of how you've effectively prioritised tasks in previous roles to keep things running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Laing O'Rourke
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hire Desk Assistant. Familiarise yourself with tasks like managing certificate uploads and tracking damages. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you've successfully managed accuracy and compliance. Be ready to discuss how you handle repetitive tasks while maintaining high standards.
✨Be Ready to Juggle Priorities
The ability to switch between tasks is crucial for this position. Think of instances where you've had to manage multiple priorities effectively. Share these examples during the interview to illustrate your adaptability and organisational skills.
✨Demonstrate Team Spirit
This role involves working collaboratively with the wider team. Prepare to talk about your experiences in team settings, highlighting how you contribute to a positive work environment and support your colleagues, especially during busy periods.
