At a Glance
- Tasks: Manage quality systems and documentation, ensuring accuracy and continuous improvement.
- Company: Join a leading organisation based in Dartford with a focus on quality and governance.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Ideal for proactive individuals who enjoy improving systems and engaging with teams.
- Why this job: Be at the heart of the business, making a real impact on quality processes.
- Qualifications: 5 GCSEs including Maths and English; proficient in Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Based in Dartford head office. This role does not offer visa sponsorship. We're looking for a confident, proactive administrator to play a key role in maintaining our quality systems. You'll be at the heart of the business, acting as a central point of coordination and working closely with teams across the organisation to keep processes and documentation accurate, well‑controlled and continually improving.
What you’ll be doing:
- Managing and maintaining the organisation's quality management documentation, ensuring it is accurate, up to date, well‑structured and clearly presented.
- Controlling document versions, metadata, templates and formatting to meet internal standards.
- Creating and maintaining guidance manuals that explain how systems are managed and governed.
- Updating, adding and removing content in line with requests from content owners.
- Monitoring document usage and feedback to drive improvements.
- Supporting system issues by raising and tracking IT support tickets.
- Promoting the importance of quality, governance and good documentation across the business.
- Preparing a monthly summary of system changes for visibility and communication.
- Using internal communication channels to raise awareness and encourage engagement.
- Providing ad‑hoc support to users of the Project Gateway Governance system.
What we’re looking for:
- 5 GCSEs (grades A–C / 9–4), including Maths and English.
- Proficient in Microsoft 365 (Microsoft Word, Excel, PowerPoint).
- Experience in an administrative, coordination or operational support role.
- Strong document management, record‑keeping and proofreading skills.
- Confident communicator, comfortable presenting and engaging with people at all levels, including senior stakeholders.
- Proactive, organised and detail‑focused.
- Able to work independently and manage priorities effectively.
Desirable:
- An analytical mindset with the ability to interpret and present data.
- Ability to handle confidential information with professionalism and discretion.
This role would suit someone who enjoys taking ownership, improving how things work, and being a trusted point of contact across the business.
For any queries regarding the application process, please email resourcingteam@laingorourke.com.
Dartford-Based Quality Systems Administrator employer: Laing O'Rourke
At our Dartford head office, we pride ourselves on fostering a collaborative and supportive work environment where every team member plays a vital role in maintaining our quality systems. We offer comprehensive training and development opportunities to help you grow your skills and advance your career, all while being part of a proactive team that values quality and continuous improvement. Join us to be at the heart of our operations, making a meaningful impact in a company that prioritises employee engagement and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Dartford-Based Quality Systems Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Systems Administrator role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to quality management. We suggest you even role-play with a friend to boost your confidence. Remember, showing your proactive nature and attention to detail can really set you apart!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from the interview to show you were engaged and interested.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you that Quality Systems Administrator position!
We think you need these skills to ace Dartford-Based Quality Systems Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Quality Systems Administrator role. Highlight your document management and administrative experience, and don’t forget to mention your proficiency in Microsoft 365!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Be confident and proactive in showcasing how your background aligns with our needs at StudySmarter.
Showcase Your Communication Skills:Since this role involves engaging with various teams, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Laing O'Rourke
✨Know Your Quality Systems
Familiarise yourself with quality management systems and documentation processes. Be ready to discuss how you’ve managed similar tasks in the past, and think of examples where you improved documentation or processes.
✨Showcase Your Communication Skills
As a Quality Systems Administrator, you'll need to engage with various teams. Prepare to demonstrate your communication skills by sharing experiences where you effectively collaborated with others or presented information clearly.
✨Be Proactive in Problem-Solving
Think of instances where you identified issues and took the initiative to resolve them. Highlight your analytical mindset and how it helped you improve processes or handle system issues efficiently.
✨Prepare for Document Management Questions
Expect questions about document control and version management. Brush up on your knowledge of Microsoft 365 tools, especially Word and Excel, and be ready to explain how you ensure accuracy and organisation in documentation.
