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Practice Manager
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Laindon Medical Group
Practice Manager

Practice Manager

Basildon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the daily operations of a busy medical practice and ensure high-quality patient care.
  • Company: Laindon Medical Group provides compassionate healthcare to over 18,500 patients in West Basildon.
  • Benefits: Enjoy flexible working hours, professional development opportunities, and a supportive team environment.
  • Why this job: Join a progressive practice that values innovation and is dedicated to training future healthcare professionals.
  • Qualifications: Must have relevant business management qualifications and experience in healthcare leadership.
  • Other info: This role requires a Disclosure check for any previous criminal convictions.

The predicted salary is between 36000 - 60000 £ per year.

About the Role

Laindon Medical Group is looking to appoint an experienced practice manager to lead our organisation on a full-time basis, for hours per week over 5 days.

The main responsibilities of the role include:

  • The overall responsibility for the day-to-day running of the surgery.
  • Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable.
  • Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment.
  • Driving innovation and modernisation.
  • Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts;
  • Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
  • Presenting and analysing data, to monitor quality.
  • Attending local meetings, to represent the surgery, and reporting to partners.
  • Effectively managing all staff.
  • Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
  • Developing effective partnership, with other organisations, to benefit the practice.
  • Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment;
  • Ensuring that the practice complies with all aspects of Health & Safety at Work legislation.
  • Managing all income, expenditure and accounts, as well as preparing financial reports for the partners;
  • Implementing and maintaining systems, under direction from the partners.
  • Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner.
  • Reviewing and updating the practice’s information leaflet and website.
  • Handling practice publicity and health education materials.
  • Being involved in managing the computer system, including organising any maintenance and developments to the system.
  • Ensuring practice compliance with data protection legislation.
  • Preparing practice business plans and annual reports, as directed by the partners.

    • About the Candidate If you are an experienced practice manager looking for a new challenge, then we would love to hear from you. All applicants should have the following skills and qualifications:

  • A relevant qualification in business management, or equivalent qualification or experience.
  • Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce.
  • Strong skills and experience in HR, premises management, IT and complaint handling.
  • Prior experience of leadership and personnel management, ideally within a healthcare setting;
  • Experience in financial management.
  • Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes.
  • Self-motivated, with a forward-thinking, solution-focused approach.
  • The ability to develop, implement and embed policies, procedures and guidelines.
  • Experience of working in an ever-evolving environment, with an ability to cope with regular change.
  • Excellent organisational, management and planning skills, IT skills and communication skills.
  • Ability to implement and manage change effectively.
  • Ability to identify training and development needs in self and other as well as experience of appraising staff.

    • About Us We care for 18,500 adults and children across West Basildon and beyond. Our clinical team is made up of 4 GP partners, as well 5 GPs . Our GPs work alongside advanced nurse practitioners, practice nurses, health care assistants, social prescribers, care coordinators and our own in-house pharmacy team. The health and well-being of our patients is at the heart of everything we do. Our goal is to provide an accessible, friendly, evidence based and compassionate service. By considering an individual’s holistic needs we will utilise the correct professionals from our large multi-disciplinary team to address the problem presented. We pride ourselves that we are able to address medical, physical, psychological and social aspects of care. As a practice that strives for continuing clinical excellence, we are passionate about helping to train the next generation of competent clinicians. We are a thriving and progressive training hub supporting physician associates, nurses, HCAs, pharmacy technicians, independent prescribers, medical students, newly qualified doctors and GP registrars through their academic and clinical education. Come and join us! We are looking for outstanding staff who want to embrace the changes in general practice but value the preservation of continuity. We can accommodate and help you develop skills, and we welcome part-time agile working. Come and talk to us, come and see what we are doing, we look forward to hearing from you.

    Disclosure and Barring Service Check

    Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Practice Manager employer: Laindon Medical Group

    Laindon Medical Group is an exceptional employer, offering a supportive and innovative work environment for practice managers dedicated to making a difference in healthcare. With a focus on employee growth and development, we provide opportunities for training and skill enhancement within our multidisciplinary team, all while ensuring a compassionate and patient-centred approach to care. Located in West Basildon, we pride ourselves on our collaborative culture and commitment to clinical excellence, making it a rewarding place to advance your career in healthcare management.
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    Contact Detail:

    Laindon Medical Group Recruiting Team

    View Laindon Medical Group Profile

    StudySmarter Expert Advice 🤫

    We think this is how you could land Practice Manager

    ✨Tip Number 1

    Familiarise yourself with the specific regulatory and contractual standards that Laindon Medical Group adheres to. Understanding these will not only help you in interviews but also demonstrate your commitment to ensuring compliance and quality in practice management.

    ✨Tip Number 2

    Network with current or former practice managers in similar healthcare settings. They can provide valuable insights into the role and may even offer tips on how to stand out during the application process.

    ✨Tip Number 3

    Prepare to discuss your experience in financial management and HR during any interviews. Be ready to share specific examples of how you've successfully managed budgets or led diverse teams, as these are crucial aspects of the role.

    ✨Tip Number 4

    Stay updated on the latest trends and changes in NHS targets and business planning. Showing that you are proactive about adapting to changes in the healthcare landscape will make you a more attractive candidate.

    We think you need these skills to ace Practice Manager

    Business Management
    Financial Management
    Human Resource Management
    Leadership Skills
    Regulatory Compliance
    Data Analysis
    Operational Management
    Communication Skills
    Problem-Solving Skills
    Change Management
    IT Proficiency
    Complaint Handling
    Health & Safety Compliance
    Strategic Planning
    Team Development

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in practice management, particularly in healthcare settings. Emphasise your leadership skills, financial management experience, and knowledge of employment legislation.

    Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and qualifications mentioned in the job description. Use examples from your past experience to demonstrate how you meet these requirements.

    Showcase Your Leadership Experience: In your application, provide specific examples of how you've successfully led teams or projects in the past. Highlight any innovations or improvements you've implemented in previous roles.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Laindon Medical Group

    ✨Showcase Your Leadership Skills

    As a practice manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating staff and managing diverse workforces.

    ✨Understand Financial Management

    Since financial viability is crucial for the role, brush up on your financial management skills. Be ready to discuss your experience with budgeting, financial reporting, and how you've ensured compliance with financial regulations in previous roles.

    ✨Familiarise Yourself with Healthcare Regulations

    Make sure you have a solid understanding of healthcare regulations and contractual standards. Research the specific regulations that apply to Laindon Medical Group and be prepared to discuss how you would ensure compliance in your role.

    ✨Prepare for Change Management Questions

    Given the ever-evolving nature of healthcare, expect questions about change management. Think of instances where you've successfully implemented changes in a practice or organisation, and be ready to share your strategies for overcoming resistance.

    Practice Manager
    Laindon Medical Group
    Location: Basildon
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