At a Glance
- Tasks: Provide flexible reception cover and create a welcoming environment for clients.
- Company: Dynamic company with a focus on exceptional customer service.
- Benefits: Competitive pay, wellness scheme, referral programme, and training opportunities.
- Other info: Opportunity to develop relationships and enhance your career in a supportive environment.
- Why this job: Showcase your reception skills and make a positive impact every day.
- Qualifications: Positive attitude, flexibility, and excellent communication skills.
The predicted salary is between 14.24 - 14.24 £ per hour.
Location: Watford/Kings Langley/ St Albans
Salary: £14.24 per hour (including holiday)
Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Cover Representative to join our team. As a Front of House Reception – Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.
Key Responsibilities
- Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations.
- Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner.
- Represent key stakeholders with a knowledgeable and positive approach.
- Effectively manage couriers, post, and all deliveries.
- Conduct general administration tasks.
- Submit weekly reports on site activity as required.
- Develop effective relationships with clients, agents, and contractors.
- Ensure the reception area is impeccably presented at all times.
- Maintain pristine vacant spaces available for viewing.
- Collaborate with property and facilities managers to ensure contractors carry out their duties effectively.
- Report and manage issues through the correct processes.
- Prioritize building security.
- Demonstrate a proactive approach to problem-solving.
Additional Tenant Experience
- Read the local amenities file in the site notes to understand the area you are stationed.
- Be aware of the site's added value/promotional events and be prepared to support as required.
Skills, Knowledge and Expertise
- Positive attitude and a can-do spirit.
- Flexibility and adaptability with a strong team spirit.
- Calm under pressure.
- Understanding of excellent customer service delivery.
- Immaculate presentation and engaging demeanour.
- Proactive with excellent communication skills.
- PC literate with the ability to learn new software and be socially media competent.
- Additional knowledge in building/facilities management is advantageous.
Benefits
- Referral programme.
- Wellness scheme, including a 24-hour confidential helpline.
- Company events.
- LAH training Academy.
Cover Receptionist in Watford employer: LAH Property Marketing
At LAH Property Marketing, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes where every team member plays a vital role in creating outstanding first impressions. Our commitment to employee growth is reflected in our supportive culture and flexible zero-hours contracts, allowing you to balance your personal and professional life while contributing to our mission of excellence in property marketing.
