At a Glance
- Tasks: Be the friendly face of our stunning office while managing admin and facilities tasks.
- Company: Join a prestigious corporate environment in Oxford with a vibrant team.
- Benefits: Enjoy a competitive salary, pension scheme, and 24/7 virtual GP access.
- Other info: Great opportunities for personal growth and community engagement through events.
- Why this job: Make a lasting impression on visitors and enhance your career in a dynamic role.
- Qualifications: Experience in reception and a knack for delivering top-notch customer service.
The predicted salary is between 32760 - 32760 € per year.
We are looking for an exceptional corporate receptionist who is ready to move into a role with additional facility management and administration responsibilities. Based in a stunning office building in the Cowley area of Oxford, the position is offered as a 3-month contract, with the potential to become a permanent role for the right candidate.
Initially, you will work closely with the Building Manager, providing high-level administrative and facilities support while demonstrating strong organisational skills and the ability to effectively coordinate and manage contractors. This is a highly visible and varied role where personality, professionalism, and attention to detail are essential. As the position develops into Front of House reception role, you will be responsible for delivering a five-star visitor and occupier experience, managing the customer journey to ensure a positive and lasting impression.
Hours and salary
£32,760 PA Monday – Friday 8.00am – 5.00pm
Key Responsibilities
- Maintain an impeccably presented, welcoming reception environment that reflects the prestige of the building and the expectations of the occupier community.
- Act as the primary point of contact for all visitors, providing a polished and personable first impression.
- Represent the landlord with confidence, professionalism, and a strong understanding of the building, services, and occupier needs.
- Deliver high-quality hospitality for visitors and occupiers, ensuring premium refreshments are replenished and re-ordered.
- Build and maintain effective relationships with occupiers, contractors, and key stakeholders, including the Building Management Team.
- Support the Building Manager with administrative tasks and ad hoc projects.
- Logging/reporting issues, seeing through to resolution.
- Provide support overseeing contractor visits, ensuring all works are carried out in line with Building Management requirements.
- Assist with the management of building documentation, service records, and reports, ensuring accuracy and timely updates to the Building Management system.
- Collaborate with the Building Manager to review and update policies and procedures, ensuring they remain current and effective.
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings.
- Prepare a monthly occupier e-newsletter (as and when required).
- Support and deliver on-site events, pop-ups, competitions, and activations (as and when required).
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and are ready for a new challenge.
- Personable and proactive with a confident manner and able to deliver impeccable customer service.
- Self-motivated and thrive in an environment where you are required to multitask.
- Excellent problem resolution skills along with outstanding communication and active listening skills.
- Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes.
- Experience using Canva or other graphic design tools.
- Advantageous: Understanding of building operations and facilities management.
Benefits
- Contributory pension scheme / life assurance.
- 24 / 7 access to a virtual GP for you and your family.
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast.
- Financial and legal information support.
- Discounts and deals across multiple businesses.
- Referral programme.
- LAH training academy.
Receptionist and Admin Support employer: LAH Property Marketing
Join a prestigious corporate environment in the heart of Cowley, Oxford, where you will not only excel as a Receptionist and Admin Support but also enjoy a supportive work culture that prioritises employee wellbeing and professional growth. With access to a range of benefits including a contributory pension scheme, virtual GP services, and opportunities for training and development, this role offers a unique chance to make a meaningful impact while working in a stunning office setting. Embrace the opportunity to enhance your skills in a dynamic team dedicated to delivering exceptional service and fostering community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist and Admin Support
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the professional image of the company. A polished appearance can make a great first impression and set the tone for the rest of your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist and Admin Support
Some tips for your application 🫡
Show Off Your Personality:We want to see the real you! When writing your application, let your personality shine through. This role is all about making a great first impression, so don’t be afraid to show us how personable and professional you can be.
Tailor Your Application:Make sure to customise your application for this specific role. Highlight your experience in front of house reception and any admin support you've provided. We love seeing how your skills match what we're looking for!
Be Detail-Oriented:Attention to detail is key in this position. Double-check your application for any typos or errors before hitting send. A polished application reflects the high standards we expect in our reception area.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at LAH Property Marketing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Receptionist and Admin Support role. Familiarise yourself with the key tasks like managing visitor experiences and supporting the Building Manager. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for visitors. Practice how you can convey warmth and professionalism in your responses. Think of examples from your past experiences where you've provided excellent customer service or resolved issues effectively, as these will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle multitasking. Prepare scenarios where you've successfully managed multiple tasks or dealt with difficult situations. This will showcase your organisational skills and ability to thrive under pressure, which are crucial for this role.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Choose an outfit that reflects professionalism and aligns with the corporate environment. A polished appearance will not only boost your confidence but also reinforce your commitment to representing the company well.
