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- Tasks: Manage reception, greet visitors, and support building management tasks.
- Company: LAH Property Marketing, a dynamic property marketing firm in London.
- Benefits: Competitive salary, pension scheme, virtual GP access, and wellbeing resources.
- Why this job: Join a vibrant team and enhance your customer service skills in a corporate setting.
- Qualifications: Experience in reception roles and strong communication skills required.
- Other info: Part-time role with opportunities for professional development.
The predicted salary is between 21606 - 30252 £ per year.
We have an exciting opportunity for an experienced and efficient corporate receptionist who is ready to move into a role with additional facility management responsibilities. You will relish a challenge and be highly organised, managing contractors and providing admin support to the off‑site Building Manager.
Location: London (Hammersmith)
Hours: Wednesday – Friday 8:00 AM – 6:00 PM (30 hrs per week)
Key Responsibilities
- Manage and take ownership of the reception area to ensure the ambience reflects the clients’ and tenants’ expectations
- Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
- Efficiently managing deliveries, including couriers and post
- Act as the face of the building and the go‑to person for questions/queries
- Work closely with the off‑site Building Manager – confidently report building issues and help manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issue keys as required and update the progress/maintenance log
- Develop strong working relationships with the local letting agents and support them by keeping any vacant office space pristine in preparation for viewings
- Work closely with security and contractors to ensure perfect synergy to maintain both Front of House standards and procedures
Skills, Knowledge and Expertise
- Proven experience in a front‑of‑house reception role and readiness for a new challenge
- Facilities management experience (desirable)
- Personable and proactive with a confident manner, able to deliver impeccable customer service
- Self‑motivated and thrive in an environment where multitasking is required
- Excellent problem‑resolution skills along with outstanding communication and active listening skills
- Competent Microsoft Office / App / Social Media user and willing to learn in‑house systems and processes
Benefits
- Contributory pension scheme / life assurance
- 24/7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
Seniority level: Mid‑Senior level
Employment type: Part‑time
Job function: Administrative
Receptionist employer: LAH Property Marketing
Contact Detail:
LAH Property Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Research LAH Property Marketing and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that receptionist gig.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and facilities management. Role-play with a friend or in front of a mirror to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your front-of-house experience and any facilities management roles you've had. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for the Receptionist role. Don’t forget to mention your customer service skills and how you handle multitasking like a pro.
Show Off Your Communication Skills: Since this role involves a lot of interaction with visitors and contractors, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and friendly – we love a personable touch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at LAH Property Marketing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at LAH Property Marketing. Familiarise yourself with their expectations around customer service and facility management. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples from your past roles where you’ve gone above and beyond for clients or resolved issues effectively. This will demonstrate your proactive approach and ability to handle the front-of-house responsibilities with ease.
✨Demonstrate Your Organisational Skills
Since the role involves managing contractors and administrative tasks, be ready to discuss how you stay organised in a busy environment. Share specific tools or methods you use to keep track of tasks and ensure everything runs smoothly, especially when multitasking.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the building management processes, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.