At a Glance
- Tasks: Manage reception, greet visitors, and oversee facilities management tasks.
- Company: Join a modern science business park in Oxford, fostering innovation and community.
- Benefits: Enjoy free parking, a company pension, wellness schemes, and exciting company events.
- Why this job: Be the face of the building, create lasting impressions, and thrive in a dynamic environment.
- Qualifications: Experience in front of house roles; facilities management experience is a plus.
- Other info: Work hours are Monday to Friday, 8.30am to 5.30pm.
The predicted salary is between 21600 - 25200 ÂŁ per year.
Department: Front of House
Location: Oxford
Compensation: ÂŁ26,208 / year
Description
Receptionist | Full Time
About the Role
We are looking for a proactive and customer-focused Receptionist to manage the daily running of a beautiful building in Oxford. The successful applicant will be based in our high-quality flexible workspace and central hub for the Campus community. You will ensure smooth day-to-day operations, deliver an outstanding customer experience, and help maximise the effective use of the space for meetings and events. You will also support wider Community activity, including uploading and maintaining content on the website and app to promote what’s happening across campus.
Hours and Salary
Monday to Friday 8:00am–4:00pm
ÂŁ26,208 PA
Key Responsibilities
Reception
- Manage the day-to-day operation, maintaining a professional work space
- Act as the main on-site point of contact, greeting visitors and ensuring a welcoming, customer-focused experience
- Build strong relationships with Tenants, understanding their needs and feeding insights back to the Community Manager, Asset Director and wider team
- Carry out regular checks and follow up on maintenance, cleaning, or health and safety matters
- Handle general administration including purchase orders, invoices, supplies and data entry
- Ensure compliance with company policies, visitor procedures, data protection and health & safety requirements
Building Management
- Oversee all meeting room bookings via the app/booking platform, resolving clashes and ensuring accuracy
- Coordinate meeting room and event set-ups (furniture, layouts, signage)
- Maintain accurate usage records and provide reporting on bookings, occupancy and feedback
Tenant Engagement
- Update and schedule content for screens across the campus
- Produce and maintain physical marketing boards
- Support marketing activity by supplying images, event details and availability updatesUpload and update agreed content on the website and app (events, news, building information)
Skills, Knowledge and Expertise
- Highly organised, hands‑on and confident working in a busy, professional environment
- Strong customer service and interpersonal skills with a friendly, confident approach
- Able manage multiple bookings, tasks and deadlines effectively
- Competent using booking platforms, Microsoft Office and digital systems (or willing to learn)
- Communicates clearly and professionally, both in person and in writing
- Proactive, “can‑do” attitude and enjoys being part of a collaborative team
- Experience in a front‑of‑house, serviced office, coworking, hospitality, or facilities coordination environment
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
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Receptionist employer: LAH Property Marketing
Contact Detail:
LAH Property Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the local area and the science business park where the role is based. Being knowledgeable about local news and events will not only help you in your role but also impress during interviews, showing your genuine interest in the community.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will help you refine your meet and greet techniques and ensure you can deliver a warm and professional welcome to visitors.
✨Tip Number 3
Brush up on your organisational skills by managing small projects or tasks in your current role. Being able to demonstrate your ability to multitask and manage various responsibilities will be crucial for this position.
✨Tip Number 4
Network with professionals in facilities management or reception roles. Connecting with others in the industry can provide valuable insights and tips that may give you an edge when applying for this position.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front of house roles. Emphasise your customer service skills and any facilities management experience you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific responsibilities from the job description, such as managing reception and delivering exceptional customer service.
Showcase Relevant Skills: In your application, clearly outline your problem resolution skills and ability to multitask. Provide examples of how you've successfully managed similar responsibilities in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at LAH Property Marketing
✨Showcase Your Customer Service Skills
As a receptionist, delivering exceptional customer service is key. Prepare examples of how you've provided outstanding service in previous roles, and be ready to discuss how you would create a welcoming atmosphere for visitors.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Be prepared to talk about your experience managing multiple tasks, such as handling deliveries and coordinating with contractors, while maintaining a smooth reception area.
✨Familiarise Yourself with the Company
Research the company and its location in Oxford. Understanding their values and the local area will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem resolution skills. Think of specific situations where you've successfully resolved issues, especially in a front-of-house context, and be ready to share these experiences.