At a Glance
- Tasks: Be the face of our stunning office, providing top-notch reception and admin support.
- Company: Join a prestigious corporate environment in the heart of Oxford.
- Benefits: Enjoy a competitive salary, pension scheme, and 24/7 virtual GP access.
- Other info: Opportunity for career growth and involvement in exciting community events.
- Why this job: Make a lasting impression while developing your skills in a dynamic role.
- Qualifications: Experience in reception and a passion for exceptional customer service.
The predicted salary is between 32760 - 32760 € per year.
We are looking for an exceptional corporate receptionist who is ready to move into a role with additional facility management and administration responsibilities. Based in a stunning office building in the Cowley area of Oxford, the position is offered as a 3-month contract, with the potential to become a permanent role for the right candidate.
Initially, you will work closely with the Building Manager, providing high-level administrative and facilities support while demonstrating strong organisational skills and the ability to effectively coordinate and manage contractors. This is a highly visible and varied role where personality, professionalism, and attention to detail are essential. As the position develops into Front of House reception role, you will be responsible for delivering a five-star visitor and occupier experience, managing the customer journey to ensure a positive and lasting impression.
Hours and salary
£32,760 PA
Monday – Friday 8.00am – 5.00pm
Key Responsibilities
- Reception
- Maintain an impeccably presented, welcoming reception environment that reflects the prestige of the building and the expectations of the occupier community.
- Act as the primary point of contact for all visitors, providing a polished and personable first impression.
- Represent the landlord with confidence, professionalism, and a strong understanding of the building, services, and occupier needs.
- Deliver high-quality hospitality for visitors and occupiers, ensuring premium refreshments are replenished and re-ordered.
- Building management
- Build and maintain effective relationships with occupiers, contractors, and key stakeholders, including the Building Management Team.
- Support the Building Manager with administrative tasks and ad hoc projects.
- Logging/reporting issues, seeing through to resolution.
- Provide support overseeing contractor visits, ensuring all works are carried out in line with Building Management requirements.
- Assist with the management of building documentation, service records, and reports, ensuring accuracy and timely updates to the Building Management system.
- Collaborate with the Building Manager to review and update policies and procedures, ensuring they remain current and effective.
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings.
- Tenant experience and community engagement
- Prepare a monthly occupier e-newsletter (as and when required).
- Support and deliver on-site events, pop-ups, competitions, and activations (as and when required).
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and are ready for a new challenge.
- Personable and proactive with a confident manner and able to deliver impeccable customer service.
- Self-motivated and thrive in an environment where you are required to multitask.
- Excellent problem resolution skills along with outstanding communication and active listening skills.
- Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes.
- Experience using Canva or other graphic design tools.
- Advantageous: Understanding of building operations and facilities management.
Benefits
- Contributory pension scheme / life assurance.
- 24 / 7 access to a virtual GP for you and your family.
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast.
- Financial and legal information support.
- Discounts and deals across multiple businesses.
- Referral programme.
- LAH training academy.
Receptionist and Admin Support in Oxford employer: LAH Property Marketing
Join a dynamic and supportive team as a Receptionist and Admin Support in our prestigious Cowley office, where we prioritise employee wellbeing and professional growth. Enjoy a competitive salary of £32,760, alongside a range of benefits including a contributory pension scheme, 24/7 access to a virtual GP, and opportunities for training and development through our LAH training academy. Our vibrant work culture fosters collaboration and community engagement, making it an ideal environment for those seeking a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist and Admin Support in Oxford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they present themselves. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your elevator pitch! You want to be able to introduce yourself confidently and highlight your relevant experience in just a few sentences. This is especially important for a front-of-house role where first impressions matter.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might even give you a heads-up about what the hiring manager is looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist and Admin Support in Oxford
Some tips for your application 🫡
Show Off Your Personality:We want to see the real you! Make sure your application reflects your personality and professionalism. This role is all about making a great first impression, so let that shine through in your writing.
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to highlight your relevant experience in reception and admin support. We love seeing how your skills match what we’re looking for!
Be Detail-Oriented:Attention to detail is key in this role. Double-check your application for any typos or errors before hitting send. A polished application shows us you care about quality and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at LAH Property Marketing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist and admin support. Familiarise yourself with the key tasks mentioned in the job description, like managing contractors and providing high-quality hospitality. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a receptionist, you'll be the first point of contact for visitors, so it's crucial to showcase your personable nature. Practice your greeting and how you would handle different visitor scenarios. Think about examples from your past experiences where you've delivered exceptional customer service or resolved issues effectively.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities, so come prepared with examples of how you've successfully managed multiple tasks or projects. You might want to discuss any experience you have with building management or administrative support, highlighting your attention to detail and ability to keep things running smoothly.
✨Be Ready to Discuss Technology
Since the job mentions using Microsoft Office, social media, and graphic design tools like Canva, be prepared to talk about your proficiency with these technologies. If you have any specific examples of how you've used these tools in previous roles, share them! It shows you're tech-savvy and ready to hit the ground running.
