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- Tasks: Provide flexible reception cover and create a welcoming environment for clients.
- Company: Join a dynamic team in Bristol and Cardiff, enhancing client experiences.
- Benefits: Earn £12.60 per hour with opportunities for flexible work.
- Why this job: Perfect for those who thrive in fast-paced environments and love interacting with people.
- Qualifications: A positive attitude, strong communication skills, and a knack for customer service are essential.
- Other info: Experience in building management is a plus, but not required.
Overview
Department: Temporary Cover Receptionist
Location: Bristol
Compensation: £12.60 / hour
Description
Mobile Cover Receptionist
Location: Bristol and Cardiff
Salary: £12.60 per hour
Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? We are currently seeking a Front of House Reception – Mobile Cover Representative to join our team.
As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.
Responsibilities
- Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients\\\’ and tenants\\\’ expectations
- Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
- Represent key stakeholders with a knowledgeable and positive approach
- Effectively manage couriers, post, and all deliveries
- Conduct general administration tasks
- Submit weekly reports on site activity as required
Building Management
- Develop effective relationships with clients, agents, and contractors
- Ensure the reception area is impeccably presented at all times
- Maintain pristine vacant spaces available for viewing
- Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
- Report and manage issues through the correct processes
- Prioritize building security
- Demonstrate a proactive approach to problem-solving
Additional Tenant Experience
- Read the local amenities file in the site notes to understand the area you are stationed
- Be aware of the site\\\’s added value/promotional events and be prepared to support as required
Skills, Knowledge and Expertise
- Positive attitude and a can-do spirit
- Flexibility and adaptability with a strong team spirit
- Calm under pressure
- Understanding of excellent customer service delivery
- Immaculate presentation and engaging demeanour
- Proactive with excellent communication skills
- PC literate with the ability to learn new software and be socially media competent
- Additional knowledge in building/facilities management is advantageous
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
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Mobile Cover Receptionist employer: LAH Property Marketing
Contact Detail:
LAH Property Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Cover Receptionist
✨Tip Number 1
Familiarise yourself with the local area around Bristol and Cardiff. Knowing the amenities and services available will help you engage with clients and tenants more effectively, showcasing your proactive approach.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for managing various visitor interactions and help you maintain a calm and professional demeanour under pressure.
✨Tip Number 3
Brush up on your communication skills, both verbal and written. Being able to convey information clearly and confidently is key in a reception role, especially when dealing with multiple stakeholders.
✨Tip Number 4
Showcase your flexibility and adaptability by being open to learning new software and systems. Highlighting your willingness to embrace technology can set you apart from other candidates.
We think you need these skills to ace Mobile Cover Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or customer service roles. Emphasise your positive attitude, flexibility, and any previous roles where you managed visitors or handled administrative tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills that align with the job description, such as your ability to remain calm under pressure and your proactive approach to problem-solving.
Highlight Relevant Skills: In your application, clearly outline your communication skills, adaptability, and any experience with building or facilities management. These are key attributes for the Mobile Cover Receptionist position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LAH Property Marketing
✨Showcase Your Customer Service Skills
As a Mobile Cover Receptionist, your ability to provide excellent customer service is crucial. Prepare examples of how you've handled difficult situations or gone above and beyond for clients in previous roles.
✨Demonstrate Flexibility and Adaptability
This role requires a flexible approach. Be ready to discuss times when you've had to adapt quickly to changing circumstances or take on new responsibilities without hesitation.
✨Research the Company and Local Area
Familiarise yourself with the company and the local amenities in Bristol and Cardiff. This knowledge will help you engage with visitors and demonstrate your commitment to providing a welcoming environment.
✨Prepare for Common Reception Scenarios
Think about common reception tasks, such as managing deliveries or greeting visitors. Practise how you would handle these scenarios, showcasing your proactive problem-solving skills and calm demeanour under pressure.
