At a Glance
- Tasks: Provide flexible reception cover and create a welcoming environment for clients.
- Company: Join a dynamic property marketing team with a focus on exceptional service.
- Benefits: Earn £12.60 per hour, enjoy wellness schemes, and participate in company events.
- Other info: Great opportunity for career growth in a supportive team environment.
- Why this job: Showcase your reception skills while making a positive impact every day.
- Qualifications: Positive attitude, flexibility, and excellent communication skills required.
Location: Reading/Bracknell/Slough/Maidenhead/Didcot
Salary: £12.60 per hour
Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Mobile Cover Representative to join our team. As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.
Key Responsibilities
- Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
- Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
- Represent key stakeholders with a knowledgeable and positive approach
- Effectively manage couriers, post, and all deliveries
- Conduct general administration tasks
- Submit weekly reports on site activity as required
- Develop effective relationships with clients, agents, and contractors
- Ensure the reception area is impeccably presented at all times
- Maintain pristine vacant spaces available for viewing
- Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
- Report and manage issues through the correct processes
- Prioritize building security
- Demonstrate a proactive approach to problem-solving
Additional Tenant Experience
- Read the local amenities file in the site notes to understand the area you are stationed
- Be aware of the site's added value/promotional events and be prepared to support as required
Skills, Knowledge and Expertise
- Positive attitude and a can-do spirit
- Flexibility and adaptability with a strong team spirit
- Calm under pressure
- Understanding of excellent customer service delivery
- Immaculate presentation and engaging demeanour
- Proactive with excellent communication skills
- PC literate with the ability to learn new software and be socially media competent
- Additional knowledge in building/facilities management is advantageous
Benefits
- Referral programme
- Wellness scheme, including a 24-hour confidential helpline
- Company events
- LAH training Academy
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide. For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
Mobile Cover Receptionist in Bracknell employer: LAH Property Marketing
At LAH Property Marketing, we pride ourselves on being an exceptional employer that values flexibility, teamwork, and professional growth. Our dynamic work culture fosters a positive environment where employees can thrive, supported by comprehensive wellness schemes and ongoing training opportunities. Join us in Reading/Bracknell/Slough/Maidenhead/Didcot, where your contributions will be recognised and rewarded, making every day meaningful and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Cover Receptionist in Bracknell
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Mobile Cover Receptionist in Bracknell
Some tips for your application 🫡
Showcase Your Reception Skills:Make sure to highlight your exceptional reception skills in your application. We want to see how you can create a welcoming environment and manage visitors with a friendly attitude.
Be Flexible and Adaptable:Since this role requires flexibility, let us know about your adaptability in previous roles. Share examples of how you've handled unexpected situations or changes in your work environment.
Demonstrate Your Customer Service Experience:We value excellent customer service, so include any relevant experience that showcases your ability to meet clients' expectations. A positive attitude goes a long way!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us.
How to prepare for a job interview at LAH Property Marketing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Cover Receptionist. Familiarise yourself with the key tasks like managing visitors, handling deliveries, and maintaining the reception area. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be ready to share examples from your past experiences. Think of situations where you went above and beyond for a client or handled a difficult situation with grace. This will highlight your positive attitude and can-do spirit.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Make sure you dress smartly and present yourself impeccably for the interview. This not only shows that you take the opportunity seriously but also reflects the high standards expected in the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team dynamics, the company culture, or specific challenges the reception team faces. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
