Part-Time Front Desk & Tenant Experience Lead in Milton Keynes

Part-Time Front Desk & Tenant Experience Lead in Milton Keynes

Milton Keynes Part-Time 15748 - 15748 £ / year (est.) No working from home possible
LAH Property Marketing

At a Glance

  • Tasks: Be the friendly face of our building, welcoming visitors and managing reception duties.
  • Company: Join a vibrant corporate environment in Milton Keynes with a focus on community.
  • Benefits: Enjoy a competitive salary, pension scheme, and access to wellbeing resources.
  • Other info: Flexible part-time hours with opportunities for personal growth and development.
  • Why this job: Make a real impact by enhancing tenant experiences and creating a welcoming atmosphere.
  • Qualifications: Experience in front-of-house roles and excellent customer service skills required.

The predicted salary is between 15748 - 15748 £ per year.

We are looking for a professional, proactive, and customer‑focused Corporate Receptionist to join the Front of House team in Milton Keynes, conveniently located just a short walk from Milton Keynes Central railway station. You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role. This is a part‑time job share opportunity supporting a busy corporate reception environment alongside on‑site security and facilities teams.

Hours and Salary

  • Role 1: Monday & Tuesday 8:00am–5:00pm, Wednesday 8:00am–12:35pm
  • Role 2: Wednesday 12:25pm–5:00pm, Thursday & Friday 8:00am–5:00pm (10-minute handover every Wednesday)
  • £15,748

Key Responsibilities

  • Ensuring the reception area looks presentable and welcoming
  • Meeting, greeting and registering all visitors to the building – following the appropriate sign‑in processes
  • Managing deliveries, including couriers and post
  • Developing a local amenities information file, drawing on your knowledge of the local area
  • Producing weekly update reports
  • General management of the building
  • Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
  • Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
  • Produce a weekly update report for key stakeholders

Tenant experience

  • Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
  • Introduce a monthly e‑newsletter promoting initiatives and concierge services– helping to create a community vibe, as and when required

Skills, Knowledge and Expertise

  • Proven experience in a front of house reception role and are ready for a new challenge
  • Personable and proactive with a confident manner and able to deliver impeccable customer service
  • Proactive, self‑motivated and thrive in an environment where you are required to multitask
  • Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
  • Competent Microsoft office user, with a knowledge of how to use social media app’s and Canva

Benefits

  • Contributory pension scheme / life assurance
  • 24 / 7 access to a virtual GP for you and your family
  • Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
  • Financial and legal information support
  • Discounts and deals across multiple businesses
  • Referral programme
  • LAH training academy

Part-Time Front Desk & Tenant Experience Lead in Milton Keynes employer: LAH Property Marketing

Join our dynamic Front of House team in Milton Keynes, where we prioritise a supportive work culture and employee growth. As a part-time Corporate Receptionist, you'll enjoy a range of benefits including a contributory pension scheme, 24/7 access to a virtual GP, and wellbeing resources, all while contributing to a vibrant community atmosphere that enhances tenant experience.

LAH Property Marketing

Contact Details:

LAH Property Marketing Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Front Desk & Tenant Experience Lead in Milton Keynes

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on the vibe and values of the workplace. This will help you tailor your responses and show that you're genuinely interested in being part of their community.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.

Tip Number 3

Dress to impress! Make sure you look the part for your interview. A smart appearance can make a great first impression, so choose an outfit that reflects professionalism while still feeling like you.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple gesture that keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Part-Time Front Desk & Tenant Experience Lead in Milton Keynes

Customer Service
Reception Management
Communication Skills
Proactive Attitude
Multitasking
Microsoft Office
Social Media Knowledge

Some tips for your application 🫡

Show Off Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, this role is all about creating a welcoming vibe, so show us how you can bring that to life.

Tailor Your Experience:Make sure to highlight your relevant experience in front-of-house roles. We’re looking for someone who’s proactive and customer-focused, so share specific examples of how you've excelled in similar positions. This will help us see how you can fit right into our team!

Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep it professional too. Use clear and concise language, and make sure to proofread your application for any typos or errors. A polished application shows us you care about the details, which is super important in this role.

Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there. So, what are you waiting for? Get your application in!

How to prepare for a job interview at LAH Property Marketing

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Corporate Receptionist. Familiarise yourself with the key tasks like managing deliveries and creating a welcoming environment. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

Show Off Your Customer Service Skills

Since this role is all about delivering excellent tenant service, be ready to share specific examples of how you've provided outstanding customer service in the past. Think of situations where you went above and beyond to help someone, as this will highlight your proactive nature.

Dress to Impress

As the face of the building, first impressions matter! Dress professionally and ensure you look well-presented for the interview. This not only shows respect for the interviewers but also reflects the standards you would uphold in the role.

Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and any initiatives they have for enhancing tenant experience. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.