At a Glance
- Tasks: Manage reception, greet visitors, and support building management.
- Company: LAH Property Marketing is a dynamic company located near Manchester Airport.
- Benefits: Enjoy a competitive salary, wellness schemes, and company events.
- Other info: Full-time position with opportunities for personal development.
- Why this job: Be the face of the building and create a welcoming community vibe.
- Qualifications: Experience in reception roles and strong customer service skills required.
The predicted salary is between 24000 - 42000 £ per year.
Receptionist
Department: Front of House
Employment Type: Part Time
Location: Manchester
Compensation: £13,988 / year
Description
We have an exciting opportunity for a corporate receptionist to work as part of a job share team at an office building in central Manchester working Wednesday to Friday, 8am – 4pm. You will deliver an exemplary tenant service and visitor experience, understanding the importance of implementing added value events that help to create a community vibe for all working in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.
Hours and Salary
8:00am – 4:00pm, Wednesday to Friday
£13,988 per annum
Key Responsibilities
Reception responsibilities
- Ensuring the reception area looks pristine and welcoming
- Meeting, greeting and registering all visitors to the building – following the appropriate sign‑in processes
- Managing deliveries, including couriers and post
- Developing a local amenities information file, drawing on your knowledge of the local area
- General administration
- Producing weekly update reports
General management of the building
- You will quickly establish yourself as ‘the face of the building’ and the go to person for questions/queries
- Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
- Build rapport and communicate with all service partners (contractors, cleaners, security) to ensure consistency of standards
- Produce a weekly update report for key stakeholders
Tenant experience
- Researching pop‑ups/events and other agreed initiatives – aimed at creating a community vibe in the building to increase enjoyment for those working in the offices
- Developing relationships with local businesses to find supporting offers and freebies
- Developing an e‑newsletter for tenants to communicate activities and drive participation
Skills, Knowledge and Expertise
- Proven experience in a front‑of‑house reception role and ready for a new challenge
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Proactive, self‑motivated and thrives in an environment where you are required to multitask
- Excellent written/verbal communication skills and able to confidently communicate with key stakeholders
- Competent Microsoft Office user, with knowledge of how to use social media apps and Canva
Benefits
- Company pension
- Referral programme
- Wellness scheme, including a 24‑hour confidential helpline and access to an online GP
- Company events
Receptionist in Manchester employer: LAH Property Marketing
At LAH Property Marketing, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes where every team member plays a vital role in creating outstanding first impressions. Our commitment to employee growth is reflected in our supportive culture and flexible zero-hours contracts, allowing you to balance your personal and professional life while contributing to our mission of excellence in property marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Manchester
✨Tip Number 1
Familiarise yourself with the company culture at LAH Property Marketing. Understanding their values and how they operate will help you tailor your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your customer service skills in conversations with the hiring team. Since the role requires exceptional service to tenants and visitors, be prepared to share specific examples of how you've gone above and beyond in previous roles.
✨Tip Number 3
Network with current or former employees of LAH Property Marketing. They can provide valuable insights into the interview process and what the company looks for in a candidate, giving you an edge over other applicants.
✨Tip Number 4
Prepare to discuss your experience with facilities management, even if it's not extensive. Showing a willingness to learn and adapt in this area can set you apart, especially since the role involves managing contractors and building issues.
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in front of house roles and any facilities management responsibilities you've had. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Strong Cover Letter:Write a cover letter that showcases your customer service skills and your ability to manage multiple tasks. Mention specific examples of how you've gone above and beyond in previous roles, as this aligns with what LAH Property Marketing is looking for.
Showcase Communication Skills:In your application, emphasise your communication and active listening skills. Provide examples of how you've effectively resolved issues or improved customer experiences in past positions.
Highlight Technical Proficiency:Mention your competence with Microsoft Office and any other relevant software. If you have experience with social media or in-house systems, be sure to include that as well, as it shows your willingness to learn and adapt.
How to prepare for a job interview at LAH Property Marketing
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your ability to create a welcoming atmosphere.
✨Familiarise Yourself with Facility Management
Since the role includes facility management responsibilities, brush up on basic facility management concepts. Be ready to discuss any relevant experience you have managing contractors or handling maintenance issues.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities. Think of instances where you've successfully managed multiple tasks or projects simultaneously, and be prepared to share these during the interview.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only demonstrates your enthusiasm but also helps you assess if it's the right fit for you.
