At a Glance
- Tasks: Be the welcoming face of our corporate office, managing visitors and ensuring a pristine reception area.
- Company: Join a vibrant team in a prime Birmingham location, just a short walk from Snow Hill station.
- Benefits: Enjoy a company pension, wellness scheme, and exciting corporate events.
- Other info: Part-time hours with a flexible schedule, perfect for students!
- Why this job: Make a lasting impression while developing community initiatives and enhancing workplace enjoyment.
- Qualifications: Previous customer service experience and a vibrant personality are essential.
The predicted salary is between 14742 - 16400 £ per year.
Overview
Receptionist | Part time | £12.60 per hour
Birmingham
We are seeking a professional and personable Corporate Receptionist to join our team in a vibrant area in Birmingham. You will be the first point of contact for our clients and visitors, representing our brand with professionalism and warmth. This role is essential in ensuring smooth administrative operations and providing excellent customer service. The successful candidate will be based across two separate buildings, spending one week in one location and the following week in the other, ensuring consistent front‑of‑house support at both sites.
Department
Front of House
Location & Compensation
Location: Birmingham
Compensation: £13,104 per year
Hours & Salary
Hours: 8:00 am – 6:00 pm Thursday and Friday
Salary: £13,104
Key Responsibilities
Reception responsibilities
- Greet and welcome all visitors to the building in a friendly and professional manner
- Manage incoming calls and direct them to the appropriate departments
- Prepare and write reports as needed, ensuring accuracy and attention to detail
- Efficiently manage deliveries, including couriers and post
- Provide excellent customer service to everyone visiting or working in the building
- Manage appointments and schedules for meetings and events
Building Management
- Establish yourself as the face of the building and the go‑to person for questions and queries
- Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress/maintenance log
- Provide a weekly report to key stakeholders
Supporting Initiatives & Community
- Help manage and populate social media channels where appropriate, ensuring content follows the brand guidelines
- Work alongside the events and marketing team to help with events, if required, and reach out to local businesses to negotiate exclusive discount privileges for the tenants in the building
Skills, Knowledge and Expertise
- Experienced front‑of‑house receptionist able to deliver impeccable customer service
- Proactive, self‑motivated and able to work independently
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn in‑house systems
- Professional appearance and demeanor
Benefits
- Contributory pension scheme / life assurance
- 24/7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
Receptionist in Birmingham employer: LAH Property Marketing
At LAH Property Marketing, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes where every team member plays a vital role in creating outstanding first impressions. Our commitment to employee growth is reflected in our supportive culture and flexible zero-hours contracts, allowing you to balance your personal and professional life while contributing to our mission of excellence in property marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Birmingham
✨Tip Number 1
Familiarise yourself with the local area around Birmingham, especially near Snow Hill station. Being knowledgeable about local amenities will not only help you in the role but also impress during your interview.
✨Tip Number 2
Practice your 'meet and greet' skills by role-playing with friends or family. This will help you refine your welcoming approach and ensure you can deliver a high-end service effortlessly.
✨Tip Number 3
Network with professionals in the customer service and commercial property sectors. Attend local events or join online groups to connect with others who might provide insights or even referrals for the position.
✨Tip Number 4
Showcase your organisational skills by volunteering to manage small events or community initiatives. This experience can demonstrate your ability to create a sense of community, which is a key aspect of the role.
We think you need these skills to ace Receptionist in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and reception roles. Emphasise your ability to create a welcoming environment and any specific skills that align with the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention your experience in similar environments and how you can contribute to creating a positive atmosphere in the building.
Highlight Key Skills:In your application, focus on key skills mentioned in the job description, such as organisation, communication, and local knowledge. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at LAH Property Marketing
✨Showcase Your Customer Service Skills
As a receptionist, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your past experiences where you went above and beyond to assist customers or clients.
✨Demonstrate Organisational Skills
Highlight your organisational abilities during the interview. Discuss how you manage multiple tasks, such as handling visitor sign-ins and managing deliveries, while maintaining a professional reception area.
✨Familiarise Yourself with the Local Area
Since the role requires local knowledge, do some research on Birmingham and its amenities. Being able to discuss local hotspots or services will show your initiative and readiness for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle difficult situations, such as an unhappy visitor or a last-minute meeting room booking.
