At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and managing reception duties.
- Company: Join a prestigious corporate office in Reading with a vibrant atmosphere.
- Benefits: Enjoy a competitive salary, pension scheme, and access to wellbeing resources.
- Other info: Flexible part-time hours with opportunities for community engagement and events.
- Why this job: Make a real impact by creating a welcoming environment for tenants and visitors.
- Qualifications: Experience in reception roles and excellent customer service skills are essential.
The predicted salary is between 13416 - 13416 £ per year.
We're looking for a professional, personable, and proactive Corporate Receptionist to join our front of house team in a prestigious office building. Located just minutes from Reading station, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to be the face of a thriving corporate business. You should be an experienced receptionist taking pride in delivering a first class tenant and visitor experience. You'll have a can do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the building.
Salary: £13,416 pa part time
Hours: 8.00am - 6.00pm Thursday and Friday
Key Responsibilities
- Manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations
- Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
- Efficiently managing deliveries, including couriers and post
- Stock check and re order front of house supplies
- General administration, as required
Building management
- You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
- Work closely with the off site Building Manager - confidently reporting building issues and helping manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
- Produce a weekly report for key stakeholders
Tenant experience and community engagement
- Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
- Produce a monthly e newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and are ready for a new challenge
- You have facilities management experience (desirable)
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Self motivated and thrive in an environment where you are required to multitask
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
Receptionist in Reading employer: Lah Property Marketing Ltd
Lah Property Marketing Ltd is an exceptional employer, offering a vibrant work culture in the heart of Oxford's modern coworking hub. With a focus on employee growth and development, we provide opportunities to engage with diverse events and enhance your skills in a dynamic environment. Join us to be part of a team that values collaboration and innovation while enjoying the benefits of a flexible workspace.
Contact Details:
Lah Property Marketing Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Reading
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lah Property Marketing Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lah Property Marketing Ltd and let us see your personality shine through!
We think you need these skills to ace Receptionist in Reading
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lah Property Marketing Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Lah Property Marketing Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lah Property Marketing Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lah Property Marketing Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lah Property Marketing Ltd will surely appreciate.
