Part-Time Front Desk & Tenant Experience Lead

Part-Time Front Desk & Tenant Experience Lead

Part-Time 15748 - 15748 £ / year (est.) No working from home possible
Lah Property Marketing Ltd

At a Glance

  • Tasks: Be the friendly face of our corporate reception, welcoming visitors and managing tenant experiences.
  • Company: Join a vibrant team in Milton Keynes focused on community and customer service.
  • Benefits: Enjoy a competitive salary, pension scheme, virtual GP access, and wellbeing resources.
  • Other info: Flexible part-time hours with opportunities for personal growth and community engagement.
  • Why this job: Make a real impact by creating a welcoming environment and enhancing tenant experiences.
  • Qualifications: Experience in front of house roles, excellent communication skills, and a proactive attitude.

The predicted salary is between 15748 - 15748 £ per year.

We are looking for a professional, proactive, and customer‑focused Corporate Receptionist to join the Front of House team in Milton Keynes, conveniently located just a short walk from Milton Keynes Central railway station. You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

This is a part‑time job share opportunity supporting a busy corporate reception environment alongside on‑site security and facilities teams.

Hours and Salary

  • Role 1: Monday & Tuesday 8:00am–5:00pm, Wednesday 8:00am–12:35pm
  • Role 2: Wednesday 12:25pm–5:00pm, Thursday & Friday 8:00am–5:00pm (10-minute handover every Wednesday)
  • £15,748

Key Responsibilities

  • Ensuring the reception area looks presentable and welcoming
  • Meeting, greeting and registering all visitors to the building – following the appropriate sign‑in processes
  • Managing deliveries, including couriers and post
  • Developing a local amenities information file, drawing on your knowledge of the local area
  • Producing weekly update reports
  • You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
  • Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
  • Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
  • Produce a weekly update report for key stakeholders
  • Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
  • Introduce a monthly e‑newsletter promoting initiatives and concierge services– helping to create a community vibe, as and when required

Skills, Knowledge and Expertise

  • Proven experience in a front of house reception role and are ready for a new challenge
  • Personable and proactive with a confident manner and able to deliver impeccable customer service
  • Proactive, self‑motivated and thrive in an environment where you are required to multitask
  • Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
  • Competent Microsoft office user, with a knowledge of how to use social media app’s and Canva

Benefits

  • Contributory pension scheme / life assurance
  • 24 / 7 access to a virtual GP for you and your family
  • Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
  • Financial and legal information support
  • Discounts and deals across multiple businesses
  • Referral programme
  • LAH training academy

Part-Time Front Desk & Tenant Experience Lead employer: Lah Property Marketing Ltd

Join our dynamic Front of House team in Milton Keynes, where we prioritise a supportive work culture and exceptional tenant experiences. As a part-time Corporate Receptionist, you'll enjoy flexible hours, a contributory pension scheme, and access to wellbeing resources, all while being at the heart of a vibrant community. We are committed to your professional growth, offering training opportunities and a collaborative environment that values your contributions.

Lah Property Marketing Ltd

Contact Details:

Lah Property Marketing Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Front Desk & Tenant Experience Lead

Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their community.

Tip Number 2

Practice your greeting and introduction! As a front desk lead, first impressions matter. Make sure you can confidently introduce yourself and explain why you're excited about the role. A warm smile and a friendly tone go a long way!

Tip Number 3

Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the team and the role. Think about what you want to know regarding tenant experience initiatives or how they foster a community vibe.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest can keep you top of mind. Plus, it’s a great chance to mention anything you forgot to say during the chat.

We think you need these skills to ace Part-Time Front Desk & Tenant Experience Lead

Customer Service
Reception Management
Communication Skills
Proactive Attitude
Multitasking
Microsoft Office
Social Media Knowledge

Some tips for your application 🫡

Show Off Your Personality:When you're writing your application, let your personality shine through! We want to see how you can bring that friendly and proactive vibe to our Front of House team. Don't be afraid to show us why you're the perfect fit for creating a welcoming atmosphere.

Tailor Your Experience:Make sure to highlight your relevant experience in reception roles. We love seeing how you've handled busy environments and delivered top-notch customer service. Be specific about your past roles and how they relate to what we're looking for!

Keep It Professional Yet Approachable:While we want to see your personality, remember to keep your application professional. Use clear language and structure your application well. This shows us that you can communicate effectively, which is key for this role!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!

How to prepare for a job interview at Lah Property Marketing Ltd

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and skills required for the Part-Time Front Desk & Tenant Experience Lead position. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.

Showcase Your Customer Service Skills

As a Corporate Receptionist, delivering impeccable customer service is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers or resolved issues effectively. This will demonstrate your proactive and personable nature, which is essential for this role.

Dress to Impress

First impressions matter, especially in a front-of-house role. Dress professionally and ensure you look well-presented. This not only shows respect for the interviewers but also reflects the image you’ll be projecting as the face of the building.

Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.