At a Glance
- Tasks: Manage reception, provide admin support, and ensure a warm welcome for all visitors.
- Company: Dynamic company located in the heart of Manchester's business districts.
- Benefits: Competitive salary, pension scheme, virtual GP access, and wellbeing resources.
- Other info: Join a vibrant team with opportunities for personal and professional growth.
- Why this job: Be the face of the company and create memorable experiences for visitors.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 28509 - 28509 £ per year.
We have an exciting opportunity for an experienced and efficient receptionist who is ready to move into a role supporting the building manager with facilities management. You will relish a challenge and be highly organised, managing contractors and providing admin support. You will ‘own’ the ground floor reception, taking pride in managing every visitor’s journey, ensuring an exemplary level of customer service is delivered, with the ultimate aim of leaving a lasting impression. Ideally located between two of the city’s most popular business districts, the building is a short walk from St Peters Square Metro link and Manchester Piccadilly.
Hours: 8.30am – 5pm Monday to Friday
Salary: £28,509
Key Responsibilities:
- Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ expectations.
- Responsible for delivering an exceptional meet and greet service, ensuring a warm, friendly and professional welcome.
- Sign in all visitors to the building following appropriate reception processes.
- Efficiently manage deliveries including couriers and post.
The Building:
- Confidently manage maintenance contractors and ensure building issues are reported and managed to resolution. This will include communication with the Facilities Manager.
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings.
- Produce a weekly report for key stakeholders.
Concierge initiatives:
- You will be interested in local news and what’s happening in the area and keeping tenants informed.
- Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required.
- Introduce a monthly newsletter promoting initiatives and concierge services– helping to create a community vibe.
Skills, Knowledge and Expertise:
- You have a vibrant personality and a can-do attitude to own and front this high-end reception area.
- You must be proficient at delivering a high-end ‘meet and greet’ service, working efficiently and professionally at all times.
- You have excellent verbal / written communication skills.
- You are Mac/PC literate and proficient in Microsoft Office and related software packages.
Benefits:
- Contributory pension scheme / life assurance.
- 24 / 7 access to a virtual GP for you and your family.
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast.
- Financial and legal information support.
- Discounts and deals across multiple businesses.
- Referral programme.
- LAH training academy.
Receptionist in Manchester employer: Lah Property Marketing Ltd
Join a dynamic team in Manchester where your role as a Receptionist will not only enhance your career but also immerse you in a vibrant work culture that prioritises exceptional customer service and community engagement. With a focus on employee wellbeing, we offer a range of benefits including a contributory pension scheme, 24/7 access to a virtual GP, and opportunities for professional growth through our LAH training academy. Located in the heart of the city, you'll enjoy a supportive environment that values your contributions and fosters lasting relationships with both colleagues and clients.
Contact Details:
Lah Property Marketing Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your meet and greet skills! Since you'll be managing the reception area, it’s crucial to nail that first impression. Role-play with a friend or family member to get comfortable with welcoming visitors and handling inquiries.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge during the interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Show Your Personality:As a receptionist, your personality is key! Let your vibrant character shine through in your application. We want to see how you can bring that warm, friendly vibe to our front desk.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and admin roles. We love seeing how you've managed similar responsibilities before, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this role. Share specific examples of how you've delivered exceptional service and managed reception areas in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Lah Property Marketing Ltd
✨Know the Company and Its Culture
Before your interview, do some research on the company’s values and culture. Understanding what they stand for will help you tailor your responses and show that you’re a great fit for their team.
✨Showcase Your Customer Service Skills
As a receptionist, delivering exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond to help customers or manage difficult situations. This will demonstrate your ability to handle the role effectively.
✨Be Organised and Prepared
Bring along any necessary documents, such as your CV and references, and prepare a list of questions to ask about the role. Being organised shows that you take the opportunity seriously and are ready to step into the position.
✨Demonstrate Your Communication Skills
Since the role requires excellent verbal and written communication, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend to boost your confidence and ensure you come across as professional and friendly.
