Guest Experience Lead - Front Desk (Manchester)

Guest Experience Lead - Front Desk (Manchester)

Manchester Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Lah Property Marketing Ltd

At a Glance

  • Tasks: Be the friendly face of our premium building, welcoming guests and coordinating their experience.
  • Company: Join LAH Property Marketing Ltd., a leader in creating exceptional tenant experiences.
  • Benefits: Enjoy a supportive work environment with opportunities for growth and development.
  • Other info: Work Monday to Friday in a dynamic and professional atmosphere.
  • Why this job: Make a real difference in guest experiences while working in a vibrant setting.
  • Qualifications: Strong communication skills and a passion for customer service are essential.

The predicted salary is between 31500 - 38500 £ per year.

LAH Property Marketing Ltd. in Manchester is seeking a Front of House Receptionist to provide a warm, professional welcome in a premium commercial building. You will be the face of the building, greet tenants, visitors and contractors, and maintain an impeccable reception environment while supporting occupier experience initiatives and communications.

Working on-site Monday to Friday, you’ll coordinate arrivals, assist with newsletters and guest asks, and collaborate with the Building Management.

Guest Experience Lead - Front Desk (Manchester) employer: Lah Property Marketing Ltd

Lah Property Marketing Ltd is an exceptional employer, offering a vibrant work culture in the heart of Oxford's modern coworking hub. With a focus on employee growth and development, we provide opportunities to engage with diverse events and enhance your skills in a dynamic environment. Join us to be part of a team that values collaboration and innovation while enjoying the benefits of a flexible workspace.

Lah Property Marketing Ltd

Contact Details:

Lah Property Marketing Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Lead - Front Desk (Manchester)

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lah Property Marketing Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Lah Property Marketing Ltd

Don't be shy about reaching out to Lah Property Marketing Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience Lead - Front Desk (Manchester)

Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Teamwork
Team Collaboration

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lah Property Marketing Ltd and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Lah Property Marketing Ltd

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!