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- Tasks: Be the friendly face of our office, welcoming visitors and enhancing their experience.
- Company: Join a vibrant corporate environment in central Guildford.
- Benefits: Enjoy a competitive salary, wellness resources, and a contributory pension scheme.
- Why this job: Create a community vibe with exciting events and initiatives while developing your career.
- Qualifications: Proven customer service skills and a flair for creativity are essential.
- Other info: Great opportunities for personal growth and a supportive team atmosphere.
The predicted salary is between 29484 - 29484 £ per year.
We have an exciting opportunity for a corporate receptionist to take full ownership of the front of house services at an office building in central Guildford, working Monday to Friday, 8.30am – 5.30pm. You will genuinely enjoy hosting and excel at building positive relationships to enhance the front of house experience. With your creative flair, you will plan and organise pop ups and events to help create a welcoming, community focused atmosphere for everyone working in the building. You will work closely with the building manager to ensure smooth and efficient building operations. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.
Key Responsibilities
- You will become the face of the building, ensuring everyone receives a warm and professional welcome.
- Take full ownership of the reception area, continuously looking for opportunities to improve processes and enhance the experience for everyone who visits or works in the building.
- Efficiently sign in all visitors to the building following appropriate reception processes.
- Manage deliveries, including couriers and post.
- Produce a weekly update report for key stakeholders.
- Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution.
- Research and develop a structured seasonal events/added value programme – aimed at delivering a community vibe and offering activities, deals and give-aways to increase enjoyment for those working in the building.
- Produce a monthly e-newsletter promoting initiatives and concierge services– helping to create a community vibe, as and when required.
Skills, Knowledge and Expertise
- Personable and proactive with a confident manner and able to deliver impeccable customer service.
- Self-motivated and willing to take on additional marketing activities as part of the reception role.
- Excellent written and oral communication skills.
- PC literate, with experience of using social media apps.
- Enjoy working independently.
- Proven experience in a front of house reception role or customer service, or sales environment.
- Competent Microsoft Office user, with a knowledge of how to use social media apps and Canva.
Benefits
- Contributory pension scheme / life assurance.
- 24 / 7 access to a virtual GP for you and your family.
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast.
- Financial and legal information support.
- Discounts and deals across multiple businesses.
- Referral programme.
- LAH training academy.
Receptionist in Guildford employer: Lah Property Marketing Ltd
Contact Detail:
Lah Property Marketing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s vibe and values. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! As a receptionist, first impressions matter. Make sure you’re well-presented and professional, as this reflects your understanding of the role and the importance of a welcoming front of house.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Receptionist in Guildford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring a warm, welcoming vibe to our front of house.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service or reception roles. We’re looking for someone who can take ownership of the reception area, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lah Property Marketing Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with the key tasks mentioned in the job description, like managing deliveries and producing reports. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a receptionist, you'll be the face of the building, so it's crucial to showcase your interpersonal skills. Prepare examples of how you've built positive relationships in previous roles. Think about times when you went above and beyond for customers or colleagues, as this will highlight your proactive approach.
✨Get Creative with Ideas
Since the role involves planning events and creating a community vibe, come prepared with a few ideas for seasonal events or initiatives. This shows your creative flair and willingness to enhance the tenant experience. It could be anything from a coffee morning to a themed pop-up event!
✨Practice Your Communication Skills
Excellent written and oral communication is key for this position. Before the interview, practice articulating your thoughts clearly and confidently. You might even want to prepare a short introduction about yourself that highlights your relevant experience and enthusiasm for the role.