Cover Receptionist in Glasgow

Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: Edinburgh

Compensation: £12.90 - £14.24 / hour

Description

Cover Receptionist

Location: Edinburgh/Glasgow

Salary: £14.24 per hour (including holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Cover Representative to join our team.

As a Front of House Reception – Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations




• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner




• Represent key stakeholders with a knowledgeable and positive approach




• Effectively manage couriers, post, and all deliveries




• Conduct general administration tasks




• Submit weekly reports on site activity as required

Building Management:

• Develop effective relationships with clients, agents, and contractors




• Ensure the reception area is impeccably presented at all times




• Maintain pristine vacant spaces available for viewing




• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively




• Report and manage issues through the correct processes




• Prioritize building security




• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience:

• Read the local amenities file in the site notes to understand the area you are stationed




• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit




• Flexibility and adaptability with a strong team spirit




• Calm under pressure




• Understanding of excellent customer service delivery




• Immaculate presentation and engaging demeanour




• Proactive with excellent communication skills




• PC literate with the ability to learn new software and be socially media competent




• Additional knowledge in building/facilities management is advantageous

Benefits

• Referral programme




• Wellness scheme, including a 24-hour confidential helpline




• Company events




• LAH training Academy

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