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- Tasks: Be the friendly face of our company, greeting visitors and managing calls.
- Company: Join a vibrant team in a dynamic Birmingham location.
- Benefits: Enjoy a competitive salary, pension scheme, and access to wellbeing resources.
- Why this job: Make a real impact by providing excellent customer service and support.
- Qualifications: Experience in front-of-house roles and strong communication skills.
- Other info: Flexible part-time hours with opportunities for personal growth.
The predicted salary is between 13000 - 14000 £ per year.
We are seeking a professional and personable Corporate Receptionist to join our team in a vibrant area in Birmingham. You will be the first point of contact for our clients and visitors, representing our brand with professionalism and warmth. This role is essential in ensuring smooth administrative operations and providing excellent customer service. The successful candidate will be based across two separate buildings, spending one week in one location and the following week in the other, ensuring consistent front‑of‑house support at both sites.
Hours and Salary
- Salary: £13,104
- Hours: 8am - 6pm Thursday and Friday
Key Responsibilities
- Greet and welcome all visitors to the building, in a friendly and professional manner
- Manage incoming calls and direct them to the appropriate departments
- Prepare and write reports as needed, ensuring accuracy and attention to detail
- Efficiently manage deliveries, including couriers and post
- Provide excellent customer service to everyone visiting or working in the building
- Manage appointments and schedules for meetings and events
- Establish yourself as ‘the face of the building’ and the go-to person for questions/queries
- Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress/maintenance log
- Weekly report to key stakeholders
- Where appropriate, help manage and populate social media channels ensuring content follows the brand guidelines
- Working alongside the events and marketing team you will help with events, if required, and reach out to local businesses to negotiate exclusive discount privileges which will be offered to the tenants in the building
Skills, Knowledge and Expertise
- Experienced front of house receptionist and able to deliver impeccable customer service
- Proactive, self-motivated and enjoy working independently
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willing to learn in-house systems
- Professional appearance and demeanour
Benefits
- Contributory pension scheme / life assurance
- 24/7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
Receptionist in Birmingham employer: Lah Property Marketing Ltd
Contact Detail:
Lah Property Marketing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Birmingham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and introduction! As a receptionist, you'll be the first point of contact, so nailing that warm and professional welcome is key. Try rehearsing with a friend or in front of a mirror.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and gives you a chance to find out more about the role and the team you'll be working with.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Receptionist in Birmingham
Some tips for your application 🫡
Show Your Personality: As a receptionist, you're the face of our brand! Make sure your application reflects your friendly and professional nature. Use a warm tone in your cover letter to show us how personable you are.
Tailor Your CV: Don’t just send out the same CV for every job. Highlight your relevant experience in customer service and front-of-house roles. We want to see how your skills match what we're looking for!
Be Detail-Oriented: Attention to detail is key in this role. Ensure your application is free from typos and errors. A polished application shows us you care about quality and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lah Property Marketing Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a receptionist, your first impression is crucial. Practice a warm and professional greeting. You want to convey friendliness and confidence right from the start, so rehearse how you'll introduce yourself and welcome visitors.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully managed calls or resolved customer queries in the past. Be ready to demonstrate your ability to communicate clearly and effectively during the interview.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling difficult visitors or managing multiple tasks at once. Think through your responses ahead of time, focusing on how you would maintain professionalism and provide excellent service under pressure.