Technical Principal - Engineering

As a Technical Principal, you will work as the trusted technical advisor across a value stream. From design to delivery, you will work with product leads to ensure strategic alignment, technical excellence, and that commercial goals are delivered. You will work under the guidance of an Engineering Manager within your product domain. As you will be responsible for the security, performance, resilience, and product excellence within the value stream, you'll be working with cross-functional delivery teams to ensure this and bring the product vision to reality. You will also work alongside other Technical Principals to define the technical roadmap and ensure alignment with product strategy. You will own and champion developer experience within your product teams, advocating and implementing best practices, and collaborating with the DevEx team to foster a highly productive engineering culture.

Providing team leadership and line management duties for a team of engineers of all experience levels, you will cultivate talent, perform performance reviews, and recruit new engineers. You will stay updated on industry trends and emerging technologies to identify opportunities for innovation and experiment with emerging technologies (e.g., AI) through POCs to identify and integrate breakthrough solutions.

Qualifications

• You will have a software engineering background with experience of technically leading engineering teams with a strong delivery focus.
• You have a passion for solving technical challenges.
• You can demonstrate strategic thinking and planning.
• You are recognized as a technical leader by the entire Engineering Team.
• You investigate and promote emerging technology for the benefit of the wider Engineering team.
• You embrace change and actively seek ways to improve your professional self.
• You take a keen interest in solving problems.
• You act as a mentor to experienced team members across the department.
• You communicate effectively to both technical and non-technical audiences.
• You are delivery and customer focused.
• You are comfortable working with third parties and constructively challenging technical approaches and persuasively suggesting alternate approaches, as and when required.

Minimum Criteria

• Experience as an engineering lead, with a strong track record of driving technical excellence and innovation.
• Considerable experience as a software engineer.
• Demonstrable experience of coaching, mentoring, cultivating talent, and recruitment.
• In-depth knowledge of software engineering methodologies, architectural principles, tools, technologies, and best practices.
• Excellent stakeholder management and collaboration skills.
• Excellent communication, interpersonal, presentation, and facilitation skills.
• Excellent judgment, decision-making, and influencing skills.
• Innovative and solution-focused with strong problem-solving and analytical skills.
• Experience of working alongside delivery partner leads and third parties.

Benefits

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our Values Are At The Heart Of Everything We Do. They Represent Ambition, And We Look For Our People To Live And Breathe Them Every Day: We find solutions. We drive change. We care.

We operate hybrid working across the organisation where we split our time between working on-site at our offices and at home, remotely within the UK. This allows us to have the flexibility to work remotely up to 2 days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, the benefits you can expect are:

• Competitive reward package including an annual discretionary bonus.
• 15% non-contributory pension (9% non-contributory pension during the probation period).
• 28 days annual leave with the option to purchase and sell days.
• Free fresh fruit and snacks in the office.
• 1 day for volunteering.
• Funded Private Medical Insurance cover.
• Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme.
• Life assurance at 4 times your basic salary.
• Funded health screening for over 50s.
• Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships, and season ticket loans.
• Employee Discount Scheme with an app to save on the go.
• Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP, and volunteering app on Hand for all employees.
• Generous family leave policies.

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first-rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.