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- Tasks: Join our team as a Sales Advisor, delivering top-notch customer service in a vibrant airport setting.
- Company: Lagardère Travel Retail is a global leader in travel retail with over 5,000 stores worldwide.
- Benefits: Enjoy a dynamic work environment, flexible hours, and opportunities for growth.
- Why this job: Be part of a friendly team, engage with diverse customers, and thrive in a fast-paced atmosphere.
- Qualifications: Good communication skills, adaptability, teamwork, and a passion for customer service are essential.
- Other info: Full-time role with shifts between 3.30AM - 9PM; perfect for those who love the airport buzz.
The predicted salary is between 24000 - 36000 £ per year.
Sales Advisor – Discover – Glasgow Airport
Join to apply for the Sales Advisor – Discover – Glasgow Airport role at Lagardère Travel Retail
Sales Advisor – Discover – Glasgow Airport
4 days ago Be among the first 25 applicants
Join to apply for the Sales Advisor – Discover – Glasgow Airport role at Lagardère Travel Retail
This range is provided by Lagardère Travel Retail. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you…
This role is for our Discover store situated in the departure lounge of Glasgow Airport; we are currently looking for an energetic, enthusiastic new member to join the team, with a passion for excellence, teamwork and world class customer service.
Job purpose:
Outstanding service is the heart of our business, and our aim is for customers who enter our stores to be greeted by a friendly team of Sales Advisors, who can offer expert help and advice. As a Sales Advisor you will be involved in all aspects of our busy store, delivering first class customer service on the sales floor and till point.
Key responsibilities:
100% Customer Focus
- Greeting customers with a friendly smile
- Helping customers with product selection
- Offering additional link sales
- Ensuring all customers receive excellent customer service every-time
- End to end customer service including till operations
Stock Management
- Ensuring the store is fully replenished
- Goods receiving duties
- Stocktaking and inventory compliance
- Merchandising & pricing
Housekeeping / Health & Safety
- Keeping the store well presented at all time
- Ensure the safe usage of all the cleaning materials
- Ensuring store and stock rooms are kept tidy in line with H&S
- Reporting any potential hazards on the shop floor or stock room to the manager/supervisors
Security
- Ensuring security of stock on shop floor and compliance of till inventory
- Responsible for the shop floor security when on shift
- Awareness of potential security risks out with store and part of the greater airport community
Person Specification:
- Good Communication skills (both verbal & written)
- Adaptability to the changing environment
- Ability to work in a team and individually
- Ability to work well under pressure
- Excellent Interpersonal skills
- Ability to provide professional standard of services
- Reliable in attendance and time keeping
- Self-motivated
Hours: 37.5 hrs, worked over 5 days – Shift Pattern: between 3.30AM – 9PM.
Our values: Can you feel the HEAT?
Whatever role you deliver for Lagardère Travel Retail, part of your responsibility is to represent and uphold our company values everyday:
HONESTY – Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate
EXCELLENCE – Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands
AGILITY – Working in a fast-paced environment | Adapting well to change | Always striving to improve
TEAM SPIRT – Working together as one team | Supporting each other | Being active partners in our wider communities
Our company:
One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognised leadership across multiple business activities.
Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day.
Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022.
At Lagardère Travel Retail we believe an inclusive and diverse culture can help businesses and people thrive. We are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Sales Advisor - Discover - Glasgow Airport employer: Lagardère Travel Retail
Contact Detail:
Lagardère Travel Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Discover - Glasgow Airport
✨Tip Number 1
Familiarise yourself with the airport environment and the specific dynamics of retail within it. Understanding how to navigate a busy atmosphere will show your adaptability and readiness for the role.
✨Tip Number 2
Demonstrate your customer service skills in real-time by engaging with potential customers or friends in a mock sales scenario. This practice can help you articulate your approach to providing excellent service during the interview.
✨Tip Number 3
Research Lagardère Travel Retail and their values, especially around teamwork and excellence. Be prepared to discuss how your personal values align with theirs, as cultural fit is crucial in their hiring process.
✨Tip Number 4
Network with current or former employees of Lagardère Travel Retail if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Sales Advisor - Discover - Glasgow Airport
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and person specification. Tailor your application to highlight how your skills and experiences align with the requirements of the Sales Advisor position.
Highlight Customer Service Skills: Since the role focuses on delivering excellent customer service, make sure to provide specific examples from your past experiences that demonstrate your ability to engage with customers and handle various situations effectively.
Showcase Teamwork and Adaptability: Emphasise your ability to work well in a team and adapt to changing environments. Use examples that illustrate your teamwork skills and how you thrive in dynamic settings, especially in a retail context.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Lagardère Travel Retail and how you embody their values of honesty, excellence, agility, and team spirit.
How to prepare for a job interview at Lagardère Travel Retail
✨Show Your Passion for Customer Service
As a Sales Advisor, your role revolves around providing excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the company's core value of excellence.
✨Demonstrate Team Spirit
Lagardère Travel Retail values teamwork highly. During the interview, highlight experiences where you successfully collaborated with others. This could be in a work setting or even in group projects at school. Show that you can be a supportive team member.
✨Be Ready for a Fast-Paced Environment
Working in an airport retail environment means things can change quickly. Prepare to discuss how you've adapted to fast-paced situations in the past. This will show your agility and ability to thrive under pressure, which is crucial for this role.
✨Know the Company Values
Familiarise yourself with Lagardère Travel Retail's values: Honesty, Excellence, Agility, and Team Spirit. Be ready to discuss how you embody these values in your work ethic and interactions. This will demonstrate your alignment with the company culture.
