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For Companies At a Glance
- Tasks: Deliver outstanding customer service and assist with product selection in a dynamic retail environment.
- Company: Join a vibrant team at Luton Airport, working with the iconic LEGO brand.
- Benefits: Enjoy discounts, life insurance, on-site parking, and health support.
- Other info: Fast-paced environment with opportunities for personal growth and development.
- Why this job: Experience the excitement of the airport while helping customers create memorable moments.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
The predicted salary is between 20000 - 25000 £ per year.
Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you…
Job purpose
Outstanding service is the heart of our business, and our aim is for customers who enter our stores, to be greeted by a friendly team of Sales Advisors, who can offer expert help and advice. As a Sales Advisor, you will be involved in all aspects of our busy store, delivering first class customer service on the sales floor and till point.
Benefits
Simplyhealth, Retail Trust, life insurance, on-site parking and up to 25% in store discounts.
Key responsibilities
- 100% Customer Focus
- Greeting customers with a friendly smile
- Helping customers with product selection
- Offering additional link sales
- Ensuring all customers receive excellent customer service every time
- End to end customer service including till operations
- Stock Management
- Ensuring the store is fully replenished
- Goods receiving duties
- Stocktaking and inventory compliance
- Merchandising & pricing
- Housekeeping / Health & Safety
- Keeping the store well presented at all times
- Ensure the safe usage of all the cleaning materials
- Ensuring store and stock rooms are kept tidy in line with H&S
- Reporting any potential hazards on the shop floor or stock room to the manager/supervisors
- Security
- Ensuring security of stock on shop floor and compliance of till inventory
- Responsible for the shop floor security when on shift
- Awareness of potential security risks out with store and part of the greater airport community
Person Specification
- Good Communication skills (both verbal & written)
- Adaptability to the changing environment
- Ability to work in a team and individually
- Ability to work well under pressure
- Excellent Interpersonal skills
- Ability to provide professional standard of services
- Reliable in attendance and time keeping
- Self-motivated
Sales Advisor - Discover / LEGO - Luton Airport employer: Lagardère Travel Retail
Contact Detail:
Lagardère Travel Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Discover / LEGO - Luton Airport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the brand and its values. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your customer service skills! Since the role is all about outstanding service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you’re heading to the interview, make sure you look smart and presentable. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor - Discover / LEGO - Luton Airport
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing outstanding service. Share any experiences where you've gone the extra mile for a customer – it really helps us see your dedication!
Tailor Your Application: Make sure to customise your application to highlight your skills that match the job description. We want to see how your communication skills and adaptability shine through in your previous roles.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, focusing on your relevant experience and skills. This makes it easier for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lagardère Travel Retail
✨Know the Company
Before your interview, take some time to research the company and its values. Understand their commitment to outstanding customer service and how they operate in a dynamic retail environment like an airport. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Since the role is all about providing excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure every customer leaves happy.
✨Demonstrate Adaptability
Working in an airport retail environment means things can change quickly. Think of instances where you had to adapt to new situations or challenges. Highlight your ability to stay calm under pressure and how you thrive in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.