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For Companies At a Glance
- Tasks: Deliver outstanding customer service and assist with product selection in a vibrant store environment.
- Company: Join Lagardère Travel Retail at Stansted Airport, home to LEGO and Miniso.
- Benefits: Enjoy discounts, life insurance, on-site parking, and a supportive work culture.
- Why this job: Be part of a friendly team and create memorable experiences for customers.
- Qualifications: Passion for customer service and teamwork skills are essential.
- Other info: Flexible hours with opportunities for growth in a dynamic retail setting.
Lagardère Travel Retail is inviting applications for the role of Sales Advisor in our LEGO, Discover London, and Miniso stores located in the departure lounge of Stansted Airport.
Job Purpose
Outstanding service is the heart of our business, and our aim is for customers who enter our stores to be greeted by a friendly team of Sales Advisors who can offer expert help and advice. As a Sales Advisor you will be involved in all aspects of our busy store, delivering first‑class customer service on the sales floor and at the till.
Hours
37.5 hours per week, worked over 5 days: AM shift (4 am–12:30 pm).
Benefits
Simplyhealth, Retail Trust, life insurance, on‑site parking, up to 25% in‑store discounts and uniform.
Key Responsibilities
- 100% Customer Focus
- Greeting customers with a friendly smile
- Helping customers with product selection
- Offering additional link sales
- Ensuring all customers receive excellent customer service every time
- End‑to‑end customer service including till operations
- Stock Management
- Ensuring the store is fully replenished
- Goods receiving duties
- Stocktaking and inventory compliance
- Merchandising
Sales Advisor - LEGO / Miniso - Stansted Airport in Essex employer: Lagardère Travel Retail
Contact Detail:
Lagardère Travel Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - LEGO / Miniso - Stansted Airport in Essex
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lagardère Travel Retail and their stores. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about outstanding service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It makes it easier for us to track and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Sales Advisor - LEGO / Miniso - Stansted Airport in Essex
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that you’re all about outstanding service!
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Sales Advisor role. Highlight relevant experience in retail or customer service, and don’t forget to mention any knowledge of LEGO or Miniso products. We love seeing a personal touch!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and avoid long paragraphs. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Lagardère Travel Retail
✨Know Your Products
Before the interview, make sure you’re familiar with LEGO and Miniso products. Research their latest offerings and understand what makes them unique. This will help you answer questions confidently and show your passion for the brands.
✨Customer Service Scenarios
Prepare for situational questions about customer service. Think of examples where you’ve gone above and beyond for a customer or handled a difficult situation. This will demonstrate your commitment to outstanding service, which is key for this role.
✨Practice Your Smile
Since the job is all about greeting customers with a friendly smile, practice your approachability. A warm smile and positive body language can set the tone for the interview and reflect how you’d interact with customers on the sales floor.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the store’s operations or team culture. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it keeps the conversation engaging!