Airport Store Deputy Manager: Lead & Elevate Service
Airport Store Deputy Manager: Lead & Elevate Service

Airport Store Deputy Manager: Lead & Elevate Service

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure smooth store operations and exceptional customer service.
  • Company: Join a leading global travel retail company at Heathrow Airport.
  • Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
  • Why this job: Make a difference in travellers' experiences at one of the world's busiest airports.
  • Qualifications: Retail management experience and strong leadership skills required.
  • Other info: Fast-paced environment with a focus on excellence and teamwork.

The predicted salary is between 36000 - 60000 £ per year.

A leading global travel retail company is seeking a Deputy Manager to oversee daily store operations at Heathrow Airport. The role involves managing a team, ensuring sales targets are met, and delivering high customer service standards.

Candidates should have prior retail management experience and strong leadership skills. This fast-paced environment requires flexibility in working hours and a commitment to excellence in service.

Join us in making the traveler’s experience memorable at one of the busiest airports in the world.

Airport Store Deputy Manager: Lead & Elevate Service employer: Lagardère Travel Retail

As a leading global travel retail company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Working at Heathrow Airport not only places you at the heart of a bustling international hub but also offers unique opportunities to engage with diverse customers and enhance their travel experience. With competitive benefits and a commitment to excellence, we empower our team members to lead with confidence and elevate service standards in a fast-paced environment.
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Contact Detail:

Lagardère Travel Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Airport Store Deputy Manager: Lead & Elevate Service

Tip Number 1

Network like a pro! Reach out to people in the travel retail industry, especially those who work at Heathrow. A friendly chat can open doors and give you insider info about the role.

Tip Number 2

Prepare for the interview by practising common questions related to retail management and customer service. We recommend using the STAR method to structure your answers – it’ll help you shine!

Tip Number 3

Showcase your leadership skills during the interview. Share specific examples of how you've motivated a team or improved sales in your previous roles. We want to see that you can lead and elevate service!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Airport Store Deputy Manager: Lead & Elevate Service

Retail Management Experience
Leadership Skills
Sales Target Achievement
Customer Service Excellence
Team Management
Flexibility in Working Hours
Commitment to Service Quality
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your retail management experience in your application. We want to see how you've led teams and met sales targets in the past, so don’t hold back on those achievements!

Tailor Your Application: Take a moment to customise your application for this role. Mention how your skills align with our commitment to high customer service standards and how you can elevate the travel experience at Heathrow.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Lagardère Travel Retail

Know Your Store Inside Out

Before the interview, make sure you’re familiar with the store's layout, product offerings, and any recent promotions. This knowledge will show your genuine interest in the role and help you discuss how you can contribute to meeting sales targets.

Showcase Your Leadership Skills

Prepare examples from your past experience where you successfully led a team or improved customer service. Be ready to discuss how you motivate staff and handle challenges, as strong leadership is key for this Deputy Manager position.

Emphasise Flexibility and Adaptability

Given the fast-paced environment of an airport store, highlight your ability to adapt to changing situations. Share specific instances where you’ve had to adjust your plans or strategies on the fly to meet customer needs or business goals.

Customer Service is King

Be prepared to discuss your approach to delivering exceptional customer service. Think of scenarios where you went above and beyond for a customer, as this aligns perfectly with the company’s commitment to making travellers’ experiences memorable.

Airport Store Deputy Manager: Lead & Elevate Service
Lagardère Travel Retail

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