Airport Retail Sales Advisor — Customer Experience
Airport Retail Sales Advisor — Customer Experience

Airport Retail Sales Advisor — Customer Experience

Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and manage stock in a vibrant retail environment.
  • Company: Leading travel retail company at London Heathrow Airport.
  • Benefits: Flexible part-time and full-time roles with competitive pay.
  • Other info: Join us in 2026 and thrive in a fast-paced, exciting atmosphere.
  • Why this job: Be part of creating memorable experiences for travellers in a dynamic setting.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 20000 - 25000 £ per year.

A leading travel retail company is seeking passionate Sales Advisors for their upcoming Relay stores at London Heathrow Airport. This role requires outstanding customer service, stock management, and effective communication skills.

You will engage with customers, maintain shop standards, and work in a fast-paced environment. The position offers both part-time and full-time opportunities, ideal for those who thrive under pressure and enjoy dynamic interactions.

Join us in creating memorable experiences for travelers starting in 2026.

Airport Retail Sales Advisor — Customer Experience employer: Lagardère Travel Retail

As a leading travel retail company, we pride ourselves on fostering a vibrant work culture that values passion and dedication. Our employees enjoy competitive benefits, flexible working hours, and ample opportunities for personal and professional growth, all while being part of the exciting environment at London Heathrow Airport. Join us to not only enhance your career but also to create unforgettable experiences for travellers from around the world.
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Contact Detail:

Lagardère Travel Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Airport Retail Sales Advisor — Customer Experience

Tip Number 1

Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.

Tip Number 2

Practice your customer service skills! Think of scenarios you might face in the role and how you'd handle them. Being able to demonstrate your ability to engage with customers will set you apart.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. They can give you insider tips and maybe even put in a good word for you!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.

We think you need these skills to ace Airport Retail Sales Advisor — Customer Experience

Customer Service
Stock Management
Effective Communication Skills
Engagement with Customers
Maintaining Shop Standards
Ability to Work in a Fast-Paced Environment
Thriving Under Pressure
Dynamic Interactions

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating memorable experiences for travellers, so share any relevant experiences that highlight your passion.

Tailor Your CV: Make sure your CV is tailored to the role of Airport Retail Sales Advisor. Highlight your skills in stock management and effective communication, as these are key for us. Use specific examples from your past roles to demonstrate how you've excelled in similar environments.

Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and ensure your writing is easy to read, as we want to quickly understand why you’d be a great fit for our team at London Heathrow.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team and makes the process smoother for everyone involved.

How to prepare for a job interview at Lagardère Travel Retail

Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Think about examples where you've gone above and beyond for a customer, as this role is all about creating memorable experiences for travellers.

Show Your Passion for Retail

Make sure to express your enthusiasm for the retail environment. Talk about why you love working in fast-paced settings and how you handle stock management, as these are key aspects of the role.

Prepare for Scenario Questions

Expect questions that put you in real-life situations. Prepare to discuss how you'd handle difficult customers or manage stock during busy periods. Practising these scenarios can help you feel more confident.

Ask Insightful Questions

At the end of the interview, have a few questions ready about the company culture or what a typical day looks like. This shows your interest in the role and helps you gauge if it's the right fit for you.

Airport Retail Sales Advisor — Customer Experience
Lagardère Travel Retail

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