At a Glance
- Tasks: Deliver exceptional customer service and manage stock in a fast-paced airport environment.
- Company: Join Lagardère Travel Retail, a leader in travel retail with exciting new stores.
- Benefits: Flexible part-time and full-time roles with weekend shifts available.
- Other info: Be part of an exciting new store opening at Heathrow Airport in 2026.
- Why this job: Create memorable experiences for travellers while working in a dynamic team.
- Qualifications: Strong communication skills and adaptability are essential.
The predicted salary is between 20000 - 25000 € per year.
Lagardère Travel Retail is looking for passionate Sales Advisors for the new Relay stores at Heathrow Airport, opening in 2026. Your role will focus on delivering exceptional customer service, managing stock, and maintaining store standards.
Ideal candidates will possess strong communication skills, be adaptable, and ready to work in a dynamic team environment. Opportunities are available in part-time and full-time roles with flexibility to work weekends.
Join us in creating memorable experiences for travelers.
Airport Replenishment & Customer Service Associate employer: Lagardère Travel Retail
Lagardère Travel Retail is an excellent employer, offering a vibrant work culture at Heathrow Airport where employees can thrive in a dynamic team environment. With flexible part-time and full-time roles, we prioritise employee growth through training and development opportunities, ensuring that our Sales Advisors not only deliver exceptional customer service but also enjoy a rewarding career path. Join us to be part of a company that values passion and dedication while creating memorable experiences for travellers.
StudySmarter Expert Advice🤫
We think this is how you could land Airport Replenishment & Customer Service Associate
✨Tip Number 1
Get to know the company! Research Lagardère Travel Retail and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your interview.
✨Tip Number 3
Show off your adaptability! Working in a dynamic environment like an airport means things can change quickly. Prepare to discuss how you've handled unexpected situations in the past and how you thrive under pressure.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to do!
We think you need these skills to ace Airport Replenishment & Customer Service Associate
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about the role and ready to create memorable experiences for travellers!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or customer service. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your adaptability and communication skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lagardère Travel Retail
✨Know the Company
Before your interview, take some time to research Lagardère Travel Retail. Understand their values, mission, and what makes their stores unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on delivering exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you handled difficult situations or created memorable experiences, as these stories will resonate well with the interviewers.
✨Demonstrate Adaptability
Working in a dynamic team environment means being adaptable. Be ready to discuss times when you had to adjust quickly to changes or unexpected challenges. Highlighting your flexibility will show that you can thrive in the fast-paced airport setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows that you’re engaged and serious about contributing to the team at Relay stores.
